Yeovil Town Centre Hotel

In common with other reviewers the breakfast was a shambles. The cook can only cook each breakfast 'to order'. What this means in practice is that he can only cook each breakfast individually - i.e. just 1 at a time. This means that breakfast takes far too long - waiting 40-60 minutes is not unusual. Coupled with the rudeness of the waitress you are better off going to Wetherspoons next door where breakfast is served quickly and politely.

Greeted by Danielle, who was friendly and efficient. Had an issue with the room air-conditioning on full , being very loud and not turning off . I spoke to another friendly staff member in the bar, who directed me back to Danielle. It was agreed that upon my return I could swap to a different room. I spoke to the young man on reception - i was told to bring my case down to the lobby and a new key would be issued - not on Danielle's watch , she knocked on the room door offered to help me move. Picked up my case and I was guided to my new abode. This young lady went above and beyond in every aspect. I felt seen, listened to and probably the best service ive had in any hotel. Well done , those extra thoughtful steps can make the world of difference to people. She should be put onto training all your staff. ( This is the 18th premier inn ive stayed in, in 12 months)

1 towel between two, very little toilet roll, limited staff, we had early arrival but couldn’t find staff to check in so waited 45 minutes to check in and we had 1 pillow each, air con was like sleeping with a lawn mower when it felt like working, we had to keep switching it on in the night. Parking is too far away for a disabled person. Stay at home and save the £110.

It's a premier Inn, you get what you pay for.

We had a really pleasant stay at Premier Inn Yeovil Town Centre. The room was basic, but it had everything we needed and was clean and comfortable. A big shoutout to James, who was front of house at breakfast this morning. He was amazing — very friendly, welcoming, and made us feel right at home. His positive attitude really stood out and made our stay even better. A definite ⭐️⭐️⭐️⭐️⭐️ employee. Would definitely stay again!