Bridgwater North (A38) hotel

Paul was fantastic on reception. Extremely helpful. Rooms are good sized and very clean! Decent shower pressure and USB chargers in the room.

Friendly desk staff - Paul - very welcoming and overall good experience overnight. Would recommend to anybody travelling

The staff were all brilliant but Charlotte in particular stood out for her effort and attention to detail. The room was perfectly comfortable, location fine, lack of restaurant understandable.

Perfect place to stay for Bridgwater Carnival. Checked in by the lovely, welcoming Charlotte who offered us biscuits on arrival. Really friendly warm welcome.

I chose this location as it is in good walking distance of Bridgwater and as it has a on site restaurant. I booked many months in advance as we were visiting for the Bridgwater Illuminated Carnival and staying Friday to Monday. A few weeks prior to visiting I reviewed the hotel for up to date opinions and found that there was building works and car parking was compromised and the restaurant wasn't open as it was being refurbished. I emailed the hotel for more detail on this and found that the restaurant was not open, but parking was fully available. Following this email I then started to get daily emails informing me that the restaurant was closed and not likely to be open during our visit. I lost count the number of emails I received! I then received another email a few days before going stating I could add breakfast to my booking. We rang to see if this was an option only to be told that the restaurant was still closed. On arrival we were greeted very professionally and cheerily by two receptionists and booked in with Charlotte who was very helpful and offered information on the area including the carnival route and informed us of the complimentary coffee and pastries due to the restaurant closure. We were informed of the location of the room and proceeded to settle in. The room was typical PI decor and was clean and comfortable. A tea tray was provided and reception had further supplies if we needed to replenish. Room cleaning was offered due to our extended stay if required, but we didn't think this necessary. The water to the shower and basin was always nice and hot and the shower was powerful, I also took advantage of a nice soak in the bath. :) The hotel was nice and warm, which we needed after watching the parade in quite cool temperatures! Apart from some idiot knocking on our door late Sunday evening, the hotel was quiet although there is a police HQ adjacent and some sirens were heard from around 7 in the morning up to midnight. Parking was plentiful and our car reg taken to prevent any charges being administered. We would stay again if we visit the carnival again and hopefully the restaurant will be open! I would not book quite so early as I feel I ended up paying more than if I'd booked just a few days before.