Telford International Centre Hotel

Einfache Zimmerausstattung, kein Kühlschrank, kein Bidet, staubiges Sofa, Toilette hatte Reste vom Vormieter! Bett sehr groß und bequem. Freundliches Personal. Lage ist gut, direkt an einem Einkaufszentrum und einen Park der zum spazieren einlädt.

das Frühstück war für Nicht-Engländer wenig geeignet, gebackene Bohnen, gebratener Schinken, Hamburger-Brötchen und sehr dünner Kaffee,Obst nur aufgeschnittene Orangen, nicht gründlich geschnitten. W-Lan nicht kostenfrei 2 Std 2 GBP !

nos alojamos 3 días para ir a la Comiccon de Telford, la Ubicacion es ideal, con muchos comercios alrededor, y la comiccon está al lado. habitación espaciosa y comoda, todo muy bien. la parte mala es que no nos hicieron la habitación ningún día, ni siquiera la cama , ni cambiar las tazas sucias del café, y el último día no funcionaba el agua caliente de la ducha y no pudimos ducharnos. me encantan los hoteles de Premier Inn, pero si estas pagando por un servicio al menos que se cumplan las mínimas necesidades, también pago para tener mi habitación lista y con agua caliente

I'd booked a double room for myself for one night, yet I couldn't book in on the app beforehand because it kept asking for details of a non-existent second person. Once at the hotel (and had eventually found the entrance), It took very many attempts for the booking-in point to read my QR code which was irritating. A member of staff had to assist with my booking in because the system couldn't accept a single person booking in to a double room. I was given an accessible room (I didn’t request one) because the online booking presented it as a default. This meant that the bathroom was unusually large and had the full array of accessible fittings; the bedroom had an emergency button on a cord. It’s good to know these provisions exist, but an ordinary double room would have been quite sufficient. From the mug rings and other marks on the circular bedside table nearer to the bathroom (see attached pictures), it hadn’t been cleaned - let alone polished. This was unacceptable and unhygienic. On departure, the car park's vehicle-validation screen in the lobby wasn't showing the correct page; I had to ring for member of staff to come and rectify the fault. On the plus side, the lobby and restaurant staff were all courteous and helpful.

Unfortunately, our stay was extremely disappointing and fell far below expectations. The parking situation was confusing and quite far from the hotel. Although it stated that parking was available at the hotel, we had to park elsewhere and walk around five minutes with all of our belongings, which was particularly inconvenient. The location itself was convenient, with plenty of food options and amenities nearby, as the hotel is close to the town centre. However, this was overshadowed by the issues we experienced during our stay. Due to the chaos surrounding the room allocations and the hotel overbooking one of our rooms, we were left dealing with the situation for hours. As a result, we only managed around one hour of sleep before having to get up and leave. We had paid for the room and expected to be able to use it properly, so the experience was an absolute waste of money. The room and hotel were also not as clean as expected, and the internet/Wi-Fi service was extremely poor. Overall, the service was terrible, the organisation was very poor, and the overbooking situation was handled badly. Given that we paid £76 for a room that was not available to us and the significant disruption this caused, I fully expect a refund for the overbooked room. Unfortunately, based on this experience, I would not recommend this hotel.