York City Centre (Layerthorpe) Hotel

Room was clean and comfortable, staff were pleasant and helpful, location very convenient for walking in to the city centre. We had the cooked breakfast which was very nice with plenty of choice.

A few words about the on-site parking at this hotel. The car park is run by a third party who use ANPR. The car park is an enclosed courtyard entered via a dedicated entrance off Layerthorpe opposite the Mazda garage. There is an unloading bay (yellow hatched area) and reception advise me there is a 45 minute grace period before charging commences. You pay on leaving the car park by typing in your vehicle registration and using a bank card at a machine in the car park near to the hotel car park entrance. There is £100 fine for not paying when leaving, or parking in a blue badge space without displaying a blue badge. Various other behaviors are fined (e.g. blocking in other vehicles etc). I counted 32 regular parking spaces, 4 blue badge spaces and 6 EV charging spaces. I arrived on a Sunday at around 2 pm and obtained one of 3 / 4 remaining regular spaces. I would imagine this would not be the case in peak season etc. You do not need early check-in to arrive in the car park before the regular check-in time Several guests arrived via taxi and unloaded in the car park. This is probably a good hotel if you travel to York via train and do not require vehicle parking. It would have been helpful for a bit more information to be displayed on the Premier Inn web-site when booking as the hotel proved impossible to contact via phone for advice - the reception staff, however, were able to explain the parking arrangements in person upon arrival.

the location of the hotel was brill, it was a 10 min walk away from the centre with a nice route and a pleasant building. the reception area was brill especially the bar which was grand and how the breakfast area was different from the bar area is lovely as that isn’t the case for most places, the room was spacious even though it was a family room there was plenty of space for all beds out. even with me adding all the add ons it it was still cheap. there was little to no noise and the bed was incredibly comfy.

Good location 5 mins in a taxi from station. Spotlessly clean room and bathroom and comfy bed as I have come to expect from Premier Inn. Good water pressure in shower and comfortable temperature in bedroom. Weird that as a solo adult, the room was huge with a sofa bed I didn't need and room for another double bed! Seemed rather a waste. Big step down getting out of bath was unexpected (and a little dangerous) and the noise from people slamming doors through the night was awful. Just hold the door instead of letting it slam shut?! Someone else on here with kids also complained about this but I'd also say if you have kids maybe don't let them stomp/run/jump all over the hotel room as I can GUARANTEE the people below you are cursing you. Very thin floors. I was in a roadside room and heard nothing from outside at all the only noise was from other inconsiderate guests. Complaint would be staff service......not enough! One person manning reception and luggage storage and restaurant seating is not enough. And a bit of eye contact wouldn't go amiss. It was a busy hotel with a very strange table arrangement for breakfast all nooks and crannies and no one showed us to a table we just had to wander off and find the buffet and a table ourselves. Felt a bit lazy and unhelpful. On leaving we'd ordered an uber and didn't recognise the pick up location street. Bar staff directed us to the completely wrong place and we ended up having to race back round to the hotel carpark. Staff should 100% know the main taxi pick up spots. Would stay again for its convenient location but they could do better.

Went to catch up with friends, hotel was clean, quiet, excellent soundproofing. Breakfast was excellent, thoroughly enjoyed my stay.