Wirral (Heswall) Hotel

Das Hotel befindet sich etwas abseit der Stadt an einem Kreisverkehr. Das Einchecken hat bei bir auch vor 14:00 Uhr funktioniert. Die Damen an der Rezeption sind meist freundlich und das Einshecken funktioniert ohne Probleme. Bei der Zimmerauswahl nicht die Zimmer um die 30 nehmen, da sie am Ende des Hotels leigen. Um dort hin zu kommen, muß man mehrmals die Etagen wechseln ( ohne Fahrstuhl ) was für ältere Leute , und Leute mit Gepäck sehr qualvoll sein kann. Die Zimmer sind gut ausgestattet , es gibt Badewanne, ein großen Fernseher , Fön und WLAN was für schnellere Benutzung kostenpflichtig ist. Leider gibt es wie bei den meisten Premier Inn Hotels kein Kleiderschrank. Der Preis von 92 Pfund an einem Samstag ist allerdings absolut übertrieben.

Wir verbrachten fünf Nächte im Premier Inn in Heswall. Besonders hervorzuheben ist die Freundlichkeit des Personals und das Frühstück im Glegg Arms, dem Nachbargebäude. Die Zimmer waren sauber und der Service war gut. Das Standard-WLAN ist langsam, schnelleres gibt es nur gegen Aufpreis.

Its location in the centre of the Wirral peninsula is excellent however the hotel has that very tired look about it. Staff friendly and helpful.

Staff very welcoming Bed comfy and a fan in the room was a bonus. Only stayed overnight to visit family but will definitely stay again

We stayed for three nights, and from the moment we pulled into the car park, we had an inkling of what was to come. The exterior of the building appeared quite dilapidated and in need of repair. Our room was tidy, but it had a noticeable stale odour. There was visible mould around the edges of the bath, which was hard to miss and suggests that the cleaning staff may be overlooking it. Additionally, there was a packet of tissues left behind the toilet rather than being placed in the dispenser. The room was uncomfortably hot with little to no ventilation. Although we were provided with a fan, it unfortunately made little difference. We visited the on-site bar but found it understaffed, with a limited selection of drinks. We were informed that food would not be served as the kitchen was deemed too hot to operate—despite it being only 25 degrees, hardly a heatwave. The kitchen remained closed each night of our stay, and on one evening, the entire bar was shut by what couldn't have been later than 10pm. I would recommend visiting the pub across the roundabout—possibly called The Devon Gate—as an alternative. We attempted breakfast on three occasions, but were consistently met with a lack of basic condiments and substandard cooking. I would strongly recommend some remedial training for the kitchen staff, as we were served undercooked sausages and bacon on more than one occasion.