St. Helens South Hotel

We checked in here at short notice after a terrible night at another location in St Helens. Even tho' it was short notice the staff could not have been more helpful, particularly considering my poor mobility issues at the time. Special mention goes to Gary who was on duty at Reception on arrival. He assisted us with our cases to our intended 1st floor room. As we climbed the steps I asked about an accessible room to which he replied we do but it is offline due to minor issue with the shower mixer tap, then said he had made a running repair pending a full check by plumber following day but would be happy to let us have the room if we accepted the potential problem. Gary advised he had checked the shower and it did work. We were happy to accept the room on the ground floor and for remainder of our stay it worked perfectly. I requested a shower mat for safety and by time we returned from dinner on 1st night the mat was in the bathroom. Gary and his lady colleague (sorry, can't recall her name) on reception were great, providing info on places to go, even tho' we have been frequent visitors to St Helens in the past. We learned of the planned refurbishment to the hotel and we will definitely be booking our next trip to St Helens @ Premier Inn St Helens South. Staff in the restaurant next door were also great despite it being a very busy night for them. We do occasionally enjoy a night or 2 in a luxury hotel room but Premier Inn does meet all our needs when on the go. Many thanks!!

Fantastic, friendly staff, Gary (Manager), Beth and Linda check in staff, also Emily Breakfast Waitress always make time to chat to us and our four year old. The food in the restaurant is excellent, as is The unlimited Breakfast and kids eat free with one paying adult which is also fantastic. Our daughter loves all the staff and looks forward to seeing them when we travel to the St Helens Eurolink Premier Inn. It’s our little break and we all love it.

Bar and restaurant didn't open until 5 and shut at 8.30. Was told 1 hour wait for breakfast even though we booked in advance. Couldn't sit outside as door was locked where the benches were. Very helpful receptionist.

Beautiful clean room, lovely meal in the restaurant, and above all, wonderful helpful staff. They went above and beyond to make our stay enjoyable.

Faultless. Lynda was excellent. Nothing was too much trouble. Fresh towels on day 2 were a nice touch and very welcome. Inn was ideally situated for Liverpool and Manchester.