Skegness Seafront Hotel

The hotel was spotless from front door to room. We had no issues. Plenty of parking that was cheap at £4. I checked in on the app and made our key cards when we arrived which was easy and quick. We can't comment on service as we didn't see a single staff member during our stay. We didn't have any issues with anything, so didn't need to seek any out but they must have been there somewhere. We would stay again.

We booked this hotel because we were seeing a show at the Embassy which is a five minute walk away. We had been at an event in spalding through the day so originally booked the room with just breakfast added on as we didn’t know what time we would arrive but when we knew we’d be there with enough time for an evening meal I upgraded online to the meal deal and paid the difference. We arrive at 5pm, the parking at £4 for 24hrs is an absolute bargain. We saw someone to check in, they didn’t ask us about booking for dinner so we went up got changed and came straight back down. There was a sign on the restaurant door stating that it was advisable to book, we went in and were told they couldn’t accommodate us until 7.30 which was when the show at the Embassy started so no good to us. The restaurant is open to the public as well as guests which I get during off peak season but surely when there’s a show on and a lot of guests could potentially be attending then it should be guests only. We didn’t find it helpful the only mention of booking was when it was too late. We ended up in McDonalds before the show. I have been able to get a refund from them for the two dinners we couldn’t have. We love Premier Inn and stay at least once a month but we really hope they take feedback on board and mention something on the website about show days being busy and booking advised. We did have to ask for two more pillows as there was two in the room but no spares as usually and we have two each but these were brought up to the room quickly. Everything else was spot on, clean, quiet and we had a great sleep with a lazy morning. Breakfast was hot and replenished quickly. The restaurant had been trashed a bit by earlier breakfast goers but not the staffs fault. It is a nice hotel and a great location and we will be back if we see another show there. Just the evening meal situation took the shine off it this time.

Great hotel with lovely staff , super idea is the borrow a bucket and spade box , Rooms warm , clean, and spacious , kettle in room . Wonderful bed, bedding and shower gels , towels huge and soft . Perfect stay . Meals were excellent .

We came for a few days away with our children and since we have been here the hotel/restaurant staff have gone above and beyond for us. One in particular I think his name was Dan (looked like a manager) he was very helpful to us and understanding. We will be coming back again and would recommend.

We had a number of issues during our stay, ranging from a major problem to minor niggles: One morning the whole hotel, except the restaurant, had no hot or cold water. A rare event, no doubt, but perhaps they should have more redundancy? The toilet cistern in the room was very slow to fill. The card reader by the door sometimes needed several tries before it detected the card and allowed the lights to come on. The windows in the room were dirty, spoiling the sea view; however, this may be down to the hotel being so close to the sea that they don't stay clean for long. The extractor fan in the bathroom was only on intermittently - at one time the mirror was completely steamed up, but the extractor wasn't on. There was only one hand towel in the room. There was no decaff coffee supplied in the room, although it was available from a help-yourself point by the reception. There was missing cutlery at the breakfast table - I had to raid other tables for knives, forks & napkin. On the plus side: The staff were helpful and polite. The bed was comfy and we slept well. The hotel was quiet, even on a Saturday night. The room was clean.