Ashby De La Zouch Hotel

Mittlerweile übernachteten wir zum 4. mal in diesem Hotel, und wir sind jedesmal freundlich aufgenommen worden, auch kurzfristige Anliegen wurden schnell und unbürokratisch gelöst, auch wenn es sich wie abgesprochen anhört, aber ich würde jederzeit immer wieder hier einchecken, denn da weiß ich/wir, was wir haben!

I’ve been staying at Premier Inn Flagstaff, Ashby-de-la-Zouch on and off for the last two or three years, and it always feels welcoming. The hotel is consistently comfortable, clean, and a great place to stay when I’m working in the area. What really makes the difference for me is Fay on reception. She genuinely can’t do enough for me and always goes above and beyond to make sure I’m looked after. Nothing is ever too much trouble, and she always makes me feel welcome when I arrive. Customer service like that is hard to find these days, and it’s one of the main reasons I keep coming back. A big thank you to Fay for always making my stays such a positive experience. Highly recommended.

I stay most weeks for work purposes Vicky and Faye are always very welcoming professional and polite The rooms are always clean and the food is good

This is a typical Premier Inn so you almost know what you'll get before you arrive. My room was of a reasonable size with a decent bath a shower. The bed was extremely comfortable as were the pillows so a good sleep was almost guaranteed. On the downside, the hotel in general looked like it good do with a bit of an upgrade and the chair in my room had the fabric badly ripped and tattered and it looked like it had just been recovered from the local refuse tip. Not good at all. Breakfast is taken in the adjoining restaurant and Premier Inn state any complaints/problems there must be addressed to the restaurant and not them. Seems a bit of a 'cop-out' to me as when you book on-line to include breakfast you rightly assume it's something the hotel has control over. Anyway, breakfast was fimne apart from the fact there were no tongs for the pastries and other guests, particularly children, were putting their hands all over the food. To summarize, this hotel is okay but I wouldn't be in a rush to return.

Great stay once again , staff so helpful, spotless, reception team are fantastic and supported with air port transfers