
11 Mai 2025
"Excellente"
Literie très confortable ainsi que le personnel (Matty) et l'hôtesse d'accueil
Personnel très a l'écoute et surtout très compréhensif étant donné que je suis super mauvais en anglais 😅
Je recommande cette hôtel
Cordialement Mr Hiecque Reynald

28 Apr. 2026
"Another great stay"
We have stayed here on numerous occasions, so much so that the Team welcomed us back this time with a complimentary bottle of wine which was a nice surprise. Our room was clean and comfortable and the staff were friendly and helpful. We do not normally have breakfast but did this time. This hotel has The Social for food which is a very pleasant area to eat and the food was good. Overall a great stay - thank you 😊

09 März 2026
"Gravesend"
Mum loves meal deal breakfast well worth the money liked room shower

06 März 2026
"Bad Customer Service!!"
If you are Disabled stay clear of this Hotel!!
We arrived and was given our Key card room 28 !
My husband has COPD and can not walk very far , the room we was given was 3 corridors away ,he would not of made the first corridor so I explained it to reception and was told that's all they got ! So I can't even review on room we never managed to get to it! And refused to give a refund for the room my husband could not make it to !!So if you struggle with walking and book an Accessible room this is definitely not an Accessible room ! We had to drive back home 4 5 hours away ! No refund they are happy they done everything right !
STAY CLEAR if Disabled or make sure you get room by reception!

05 März 2026
"Smelt terrible - in a handy location."
Wouldn't normally moan on a review site, but there was an awful damp smell eminating from the bathroom. Even with the door shut, it slowly seemed to infuse the whole room. I had allergy symtoms, similar to hayfever. I did report it, which was met with assurance it would be looked at, but in my opinion, it's been like it for a while. It reeked and I certainly wouldn't recommend any people with vulnerable immune systems to stay unless it's properly fixed.
As someone else mentioned, the water pressure was very low with a fairly unresponsive mixer tap, that while covered in soap I had to flounder around for the mixer, trying to avoid being scalded by hard to control very hot water.
Value wise, it could be a good price for the area, but not with the damp smell and shower issue.
In terms of noise, there was a little clattering outside and the odd door slam, but fairly reasonable. No noisy pumps. I slept okay.
The entrance with a pub looking like a building site isn't pretty, but there is a green park next door and the parking for my small van seemed secure enough, although I never leave valuables in it.
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