Douglas (Isle of Man) Hotel

ta-ratings-img(386 Bewertungen)
  • Premier Plus Zimmer

Malerische Küsten, historische Sehenswürdigkeiten und Attraktionen für die ganze Familie – Ein Inselurlaub zum Genießen

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Standard Doppel

Unsere Doppelzimmer sind mit einem super bequemen Bett, einer leistungsstarken Dusche und kostenlosem WLAN ausgestattet und bieten alles, was Sie für einen erholsamen Schlaf benötigen

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Leistungsstarke Dusche

Fernseher

Wasserkocher mit Tee & Instantkaffee

Funktionaler Arbeitsplatz

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Restaurant

Thyme Bar & Grill
Frühstück

Bewertungen für Premier Inn Douglas (Isle of Man) Hotel

1-2 von 386 Bewertungen

"Average"
We had a 4 night stay in September 2025.The hotel was in a great location for us and provided a more than adequate base to explore the island. Our room was satisfactory but the ensuite was badly in need of a makeover- broken shower curtain rail, black mould, etc. As per usual at Premier Inns no room servicing takes place unless requested. We only had one experience of requiring assistance - fresh towels and bin emptying. Sadly this took 4 requests before being actioned . We did not dine in the restaurant. Overall a satisfactory but average stay.
"Not as good as it look on the photos"
The Rooms look nothing like the photos, ours was stale and smelt damp. They was even black mould growing on the skirting board in the bathroom. No opening windows. The staff however were amazing doing an amazing job with only 3 members of staff working from early morning until late at night. Whatever they were paid it wasn’t enough. Georgia the manager was seen to be doing every job in the hotel including lifting very heavy barrels of beer into the bar. Shame on Premier inn for working there staff like work hoses. And a very well done to, Georgia Judy, Thomas, who remained friendly helpful and professional even though they must have been exhausted.
"Very poor food."
We arrived without a booking for a breakfast as a treat for my mum. Very friendly and welcoming staff. Breakfast buffet was cold. We complained so the manager of the restaurant said she’d have our breakfast cooked fresh. All they did was microwave it which ruined it completely. Basically, £30 odd quid wasted. Won’t be going back there again.
"First 2 days, poor"
Staff are great, it's what's makes the stay better. If you do book, do not stay in room 501. The smell in the room is disgusting. I had to endure it for 2 nights due to them being at full capacity. Please check where they are putting you before you agree and that room should be condemned. I was moved on my 3rd night which was,an absolute game changer for my stay.
"A 'let-down'. Nothing other than that. Poor!"
Chains! McDonalds, KFC, Premier Inn...all chains with the theory that we as customers know in advance what we are buying wherever we are...because it (should be) is in theory, the same. If that is true, then Premier Inn Douglas may have to bid a sad farewell. Dirty bathroom. Shower over the bath that failed to retain the water therein, with it then all over the floor. A carpet in the bedroom that was strangely reminiscent of a well known pub chain carpet. not great. did not look or feel particularly clean. Guests are advised to ask at reception if they wish their room to be cleaned. We did ask. At the third time of asking, we did get the service...at 5.30pm!!! Overall, not the best experience really. The one thing all these places have in common is the willingness and hard work of the staff. The staff are absolutely failed by their employers!

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Telefonnummer 0330 135 9312