London Barking Hotel

Klassisches Premier Inn, wie fast immer leider ohne echte Zweibettzimmer, (französisches Bett plus Sofabett o.ä. wird als Zweibettzimmer angeboten), was aus den meisten Buchungsmasken nicht ersichtlich ist, wenn man sich daran nicht stört ist es o.k. Rezeption freundlich und hilfsbereit. Zimmer zur Vorderseite etwas laut, nach hinten gut. Restaurantservice etwas umständlich und langwierig, Reservierung angeraten. Essen war gut, dauerte aber für meinen Geschmack zu lange und das 5 Tage hintereinander. Beim Frühstück war's leider ähnlich. Kostenlose Parkplätze direkt am Haus, löblich, das gibt's selten in London. Ansonsten gutes Hotel mit gutem Preisleistungsverhältnis.

Le service du petit déjeuner était au top aujourd’hui. C’est uniquement grâce à l’énergie et à la bonne humeur de Vicky.

Bon séjour, très bon rapport qualité-prix. Formule avec petit déjeuner parfaite pour nous. Assez bien situé, à 15min à pied de la station de métro Barking qui vous emmène directement au centre ou ailleurs à Londre. Supermarché juste à côté de l'hôtel super pratique. Lit confortable et établissement propre dans l'ensemble.

Todo estivo de acuerdo a lo que habiamos acordado. Muy buen internet y muy buena la habitación. La cama muy cómoda. El aire funcionaba muy bien. El personal fue muy amable. Y había mucho café para tomar.

First of all, let me say that this was by far the worst stay I have ever experienced at a Premier Inn hotel. I have been a Premier Inn customer for many years and stay at your hotels frequently. In fact, Premier Inn is usually my first choice whenever I travel for work or with my family and need a good night’s sleep. I would normally be willing to pay extra to stay at a Premier Inn, although your rooms are generally reasonably priced, because I have always trusted the brand. On this occasion, we stayed at the Premier Inn London Barking because my brother was graduating from a nearby university. For logistical reasons, it was easier for us to stay at a hotel nearby the night before. When we arrived, we encountered a female member of staff who appeared to be acting as the manager. She was running around as though she owned the hotel and was not particularly helpful, although she was not the worst-behaved member of staff we encountered. We were then directed to a gentleman named Rhys, who was extremely friendly and helpful. He ensured that everyone included in our booking was allocated rooms close to one another, which made things much easier for our family. Unfortunately, that is where the pleasant part of our experience ended. We checked into one room early for my 70-year-old father. Although he was reasonably satisfied with the room initially, it was extremely dusty. I have photographic evidence of this. The sink was also blocked, and there were stains on the towels. My own room appeared reasonably acceptable at first. It was a standard room and was clearly in need of updating. However, when I entered the bathroom, I discovered bloodstains on my towel. There was also a disgusting white, gooey substance inside the sink, and a significant amount of hair in the bath. The condition of the bathroom was completely unacceptable. Throughout the night, we were constantly disturbed by the guests in the rooms above us. This affected all four rooms occupied by members of our family, including mine, my father’s and those of my two sisters. The noise was horrendous. Fortunately, several members of our family wear smartwatches that track our sleep. Mine recorded no sleep at all, as did my 70-year-old father’s. The other members of our family managed approximately two hours of sleep each. Considering the price we paid, I expected us to receive a good night’s sleep—particularly when Premier Inn promotes itself as a hotel where guests can expect exactly that. I genuinely believe I could have slept in my car and had a better night’s sleep. We reported the disturbance to Rhys, who was still on duty at the time. He did everything he could to help and went to speak to the guests above us, asking them to keep the noise down. However, it was already very late, and there was very little time left for us to get any meaningful sleep. We then had to check out very early, attend the graduation and travel from Barking to Leicester. As you can imagine, completing such a long journey after having had little or no sleep was extremely difficult and unpleasant. I am honestly disgusted by the condition and cleanliness of the rooms. To add insult to injury, we were also deprived of the good night’s sleep that Premier Inn promises its guests. I am extremely unhappy and disappointed with the entire experience. The only positive aspect of our stay was the help and support provided by Rhys. He genuinely tried to go above and beyond and did everything within his authority to assist us. His efforts were greatly appreciated. Nevertheless, this experience fell far below the standard I have come to expect from Premier Inn, and I remain deeply disappointed.