Tewkesbury Hotel

Beware the public car charger. If you use it and not staying at the premier inn, you get a parking fine! Isn't modern life wonderful....NOT!!!!

Plenty of free parking Dated rooms. No air conditioning although fans were provided. Friendly staff. Rooms smelt damp. Slow service at dinner. Food overcooked. For the same price we stayed somewhere else the following night with Air conditioning and a much nicer room and food. Shop around.

Great experience, very clean as you’d expect could not fault our stay It was the first time here, we have been to many and would say this is at the top. Very quite to say it’s at the side of a very busy road, could not hear any traffic

Premier Inn need to realise that the ‘new model’ currently being tried at Tewksbury does not work. They have great staff but one lady to deal with the desk, assist the one member of staff in the restaurant and manage a situation where a guest fell in the car park and was awaiting the ambulance simply is ridiculous. This resulted in customers having to wait to have their orders taken and prepared. In our case we were in the restaurant for two hours - not what anybody wanted after a long journey. This was not the fault of the staff. Perhaps the powers that be should actually come down to the front line and see for themselves. Premier Inn already has a great model so don’t change ………otherwise customers will leave.

Amazing service at reception by Julia, swift and knowledgeable made the stay feel comfortable