Cirencester Hotel

Pessima gestikdell’hotel, personale in competente, stanze e ambienti sporchi. Check-in drammatico, siamo arrivati con una prenotazione fatta 20 giorni prima m, c’è stata data una stanza aurata da altri e non avevano un’altra stanza pronta da darci. Il giorno seguente nessuno ha rifatto le stanze, perché non era stato richiesto il servizio. Non essendoci gli scovolini al bagno per togliervi il WC , hanno lasciato i bagni sporchi. In tre giorni non è mai stata pulita la moquette né nelle stanze né nei corridoi. Evitatelo

Great location, nice and quiet, lots of free parking. I am a light sleeper so worried about the bush road and supermarket nearby but didn’t hear a peep. Not as clean as I had hoped. Floors and surfaces looked a bit dirty in my room. Bed was comfy and room was large as I stayed in a premier plus but it felt tired due to not very thorough cleaning. Staff seemed nice but I only saw them when checking in. Doesn’t have the usual pub next door so not really great if you want to have a few drinks in the evening because the dining room is small and gets noisy when busy. Wi-Fi was ok not great and I was on the Ulitmate plan so had hoped it would be better. Overall I’d say my stay was good.

Everything about this hotel is good apart from the fact that you cannot open the windows in the bedrooms. So on a warm late April day you are forced to lie in bed listening to the air conditioning system and it’s frequent gurgling and rattling. So, you get grumpy with the air conditioning system and turn it off only to wake up sweltering an hour later. This repeats throughout the night. So, despite everything else being g good, the fact that you can’t get a decent night’s sleep means I won’t be staying here again.

Location is great, first impressions outside were great, reception and bar, great. Lovely welcome by the manager. But then we entered our allotted room, no 9 and came to a standstill. Dated and dirty. Two dirty mugs, dust on several surfaces and rolls of it around the bathroom floor. Chunks missing out the walls, A chair that was too stained to sit on. A screwed up shower curtain. The manager did his best to address the problems, but was too busy to give the room a thorough clean. He had no other room to move us to. So we had to spend the night in a dirty room that we had spend £76 on booking. We have now received £36 rebate. Regular users of Premier Inn, but I think this experience has put us off for good

We stayed. It was EXCELLENT. The staff on Saturday night, exceptional. The staff of Sunday morning, excellent. Lovely spotless room. Damp carpet because we think they had cleaned it prior to arrival but no problem for us. Evening meal, so hot, plates hot and food delicious. Good choice at breakfast and plenty of everything. Probably the BEST premier inn Ive stayed in. Thank you to ALL.