Eastbourne Hotel

Das Premier Inn Eastbourne haben wir für eine Nacht auf der Durchreise gebucht. Das Zimmer war sauber, aber schon etwas abgewohnter als man das von anderen Premier Inns gewohnt ist. Auch die Einrichtung des Zimmers wirkte etwas zusammengesucht und entsprach nicht der Standardmöbilierung denen ich sonst bei meinen vier Aufenthalten in anderen Premier Inns begegnet bin. Trotzdem gab es am Aufenthalt nichts zu meckern. Sehr nett war der Empfang, der einen Fehler meinerseits bei der Onlinebuchung (Einzelzimmer statt Familienzimmer) ohne Diskussion geändert hat. Das Frühstück gibt es im Nachbarrestaurant The Mill.

This Eastbourne Premier Inn isn't in the centre of Eastbourne it's on the outskirts of the town around the Langney area. We only wanted to stay here one night and the first thing I would say is that it's easy to drive straight past it and not see the sign for it so if you're using a sat nav and it says you're there look very closely for the sign. Apart from that it's identical to all the other Premier Inns as all the rooms are the same in these hotels. There was plenty of parking and we didn't experience any issues. If you want somewhere to stay near Eastbourne without being right in the middle of it then this is as good as anywhere.

We had the worst night's stay at this hotel on 11/09/26. What Premier Inn had not made guests aware of when booking was that the roads directly outside the hotel were being resurfaced from 8pm to 6am from 07/09. The noise from the machinery was so loud it was impossible to sleep at all, you couldn't hear the TV and we couldn't open the window when the room became hot. Premier Inn were aware in advance that this work was being carried out and they have been unapologetic, and I was advised that because the noise was external they will not issue a refund, and they don't feel that they have any obligation to inform guests.

Another victim of the road construction in Willingdon Drove, which goes directly past the hotel. Noise & more particularly heavy vibration going on until 4am. Overnight staff very unsympathetic, & I found the response of "they have to finish by 8am" an insult. Thankfully, our remaining 2 nights were peaceful. Hotel is clean & tidy, rooms comfortable. The attached Hungry Horse "The Mill" pub is a bit cheap & cheerful. Breakfasts were fine albeit that some items ran out & were not available. The Sunday evening we ate there was pretty dire. We were sent to a table that wasn't cleaned with used cutlery on the floor. No roasts left at 7pm (apparently they go within a couple of hours of opening). Several other items missing & no real ales all weekend. Staffing also an issue. Thankfully there are other pubs & restaurants only a short distance away.

Night time road works directly outside. 9 hours of solid construction noise. The Mill inn pub, the official eating establishment had 2 staff and over 70% capacity. Slow service is an understatement. Apparently this is normal. Go elsewhere.