Hull North Hotel

Das Hotel liegt etwas abgelegen, es gibt zwar viele Parkplätze, aber mit öffentlichen Verkehrsmitteln ist es etwas schwierig zu erreichen. Das Zimmer war groß, sauber und nicht zu warm. Das Bett war ebenfalls groß, hatte aber eine sehr harte Matratze, auf der mein Mann und ich beide Rückenprobleme bekamen. Das Bad war schön und sauber, leider gab es keine Dusche, sondern nur eine Badewanne mit Duschvorhang. Der Rand der Badewanne war so hoch, dass es für meinen Mann mit einer leichten Behinderung schwierig war, hinein- und vor allem wieder herauszuklettern. Mich wiederum störte vor allem die Tatsache, dass es nur eine Überkopfbrause gab, keine Handbrause. Schwierig, wenn man nicht jeden Tag seine Haare waschen will. Das Personal war sehr freundlich und bemüht, alle unsere Fragen zu beantworten. Es kam sogar jemand zu uns ins Zimmer, um uns eine Information zu geben, die beim ersten Nachfragen nicht abrufbar war. Wir hatten Full Englisch Breakfast gebucht - und das war auch gut so, denn das Continental Breakfast bestand nur aus Cerealien, Croissants und ein paar süßen Gebäckstücken, Obst und süßen Aufstrichen. Keine Wurst, kein Käse - nichts in Richtung. Wenn man, wie nun mal in Deutschland üblich (und soweit ich weiß befindet sich dieses Land ebenfalls auf dem Kontinent...) herzhaft frühstücken möchte, sollte man die landestypische Option wählen. Dann gibt es zusätzlich noch Würstchen, Schinken, Bohnen, Tomaten und Champignons, Rösti und Black Pudding (eine Art Panhas).

Dieses Hotel hat saubere Zimmer! Das war es dann schon. Sehr hellhörig. Sehr, sehr einfach. Ein Mini TV, keine niederländische, französische, deutsche oder italienische Sender. Sehr spartanische Zimmer. Sehr kleines Bad ohne jegliche Extras.

I have been staying at this Premier Inn every other month for the past 10-15 years and this is the first time i have had an cause for complaint. On arrival we were booked in to our assigned accessible room (room 4). When we entered the room we were astounded to see the condition of the room - Bed not made up, dirty towels strewn across the bed and bathroom, the bin was full and overflowing and there was a lot of debris across the floor. The bathroom was dirty and the sink was full of dirty tepid water. When i went to the reception to report it, the receptionist looked at the cleaning rota and although she apologised as she thought it had been done, she immediately spotted what had happened. it took about 35-40 minutes to find another room but this was on the first floor (109) and was not an accessible room. On entering this room it was without tea/coffee & there was no fan in the room (this hotel has not air conditioning and all rooms have fans). we retrieved one from the original room but when i picked it up (with the receptionist there) it came apart in my hands!!! On the first morning we decided to have breakfast and that turned out to be a mistake also - the food was cold and had been out for a while. I asked if i could just have coffee and toast and was told i could only pay for a cooked breakfast!! I paid and when i asked for a refund as i felt the food was not acceptable i was not offered anything other than an apology!!

We stayed for two nights to go to a wedding in the area. We stay at premier inns a lot and will keep staying for the value-for-money and comfort but this particular hotel was a big let down for us. The room was humid and warm (this was not during a heatwave) and poorly ventilated. In fairness to them they did equip an electric fan in the room but honestly an air con was desperately needed. This really affected our sleep quality during the night. The corridors also had a pungent smell like urine or vomit, unpleasant to open our door to first thing in the morning. Our windows were not soundproof enough either and we could hear loud music and traffic outside through the night. Also, being on the top floor our water pressure from the shower was very disappointing. Well below their usual standards and much worse than our own shower at home. Overall this was a poor stay, will look elsewhere for options if we ever come back to Hull again.

Staff are very friendly and welcoming. They all went above and beyond to make our stay enjoyable. Thanks to the lady in front reception for making us feel welcome. The man in the restaurant who provided us with a larger table to accommodate other family members even though it was extremely busy.