Bridlington Seafront Hotel

Excellent Stay.Got early check in by Samuel who is a lovely member of staff.Room was good on top floor so was very quite.Service was a bit slow in restaurant but looks like they were under staffed.Food was good when it eventually arrived.Had another lovely stay will be returning later in the year.

Staff are completely ignorant and scruffy . Ignored for 20mins checking in , 2 staff on the desk dealing with one booking never made eye contact , never spoke to me or looked at me . Scruffy staff member ill fitted shirt with his belly hanging out the bottom , hair a mess , looked like a tramp . Room was clean but it was a family room ( we were only a couple ) adjoining door to another room where a family was staying with noisy children. The noise from the above room was terrible from going to bed at 10.30pm until 01.15am it was constant walking round with heavy footsteps then it started again at 5am running a bath . A large group of teenage girls were stopping at the hotel at the time with constant banging doors . I went to reception at 12.30am to complain but no one in sight ! Paid £155 plus £5 for parking no breakfast included we did use the bar but £16 for 2 drinks plus a loud mouth man swearing for an hour we decided to go to bed . We checked out no one on reception again waited 15mins after pressing the buzzer the same scruffy staff member came out the restaurant with the attitude of yeah what is it ? When I complained about our night he shrugged his shoulders and walked off. I’ve stayed many time in Premmier inn and this is far the worst. I also paid in cash for my stay only to be treated like a forgery of £20 notes taking my ID incase they were forged ! Very abruptly spoken to by the girl receptionist. Sorry Won’t be back here again the staff need retraining and pulling up on there appearance its so unprofessional.

This hotel is definitely not as good as it was. We have stayed many times and although the room was ok, as usual, not the same can be said for the rest. Parking now has to be paid - this was previously free. There are few available staff and to get to see one you have to buzz them. Previously they were there with a welcoming smile. This is not the only Premier Inn where this happens either. We didn't have our evening meal in the restaurant and when we went for breakfast I was glad we had not. The place was filthy. There was last nights food all over the floor. It took us three attempts to find a table that wasn't sticky. The breakfast was ok although the fruit looked as if it had been out all night. We were very disappointed to say the least and it's doubtful we will go back.

Although they were short staffed at the weekend it didn't impact us at all. The staff were friendly and professional. The room was really clean and the breakfast was excellent. Will stay there next time I am in Brid.

After several stays at the hotel, it has gradually deteriorated. The hotel, as always is clean and basic. It took ages to be served with food and drinks, due to severe staff shortages. This should not be happening, as it doesn’t make customers feel very good seeing staff working under such stress! One particular staff member, I think that she was the supervisor, was very rude to me. She suggested that I needed lessons in patience when I enquired politely about the waiting time! When customers book breaks to ‘get away from their own life’s challenges’, I think that The Premiere, is no longer the place to be.” It’s not good listening to customers constantly complaining and asking the same questions. The food isn’t worth the long waiting time. Long Queues at breakfast time, waiting for food. Some of the staff were very friendly, especially Elle, who never stopped! She was a breath of fresh air and deserved better!! If I go again, I would never eat in the restaurant, and would strongly advise anyone else to do the same.