Beverley Town Centre Hotel

We arrived early so Alice put our bags into secure storage while we spent an hour or two exploring the area. Check in by the staff later was a breeze. We told the staff it was my partners 81st birthday . Our room was as clean and comfortable as ever and a card and present had been left in our room, such a thoughtful touch. Our table at dinner had a "happy birthday" banner ready for us and a sweet treat followed later. Thanks a lot to Alice, Danielle and Danny the chef for making our stay truly memorable.

Comfortable bed, nice shower and nice breakfast. Horrible automated check in process, little or no customer service on offer.

We recently stayed for two nights at the Premier Inn in Beverley. While the staff were friendly and helpful throughout our visit—which we really appreciated—the overall experience left a bit to be desired. One of our main frustrations was with the self-service check-in. It’s not a system we particularly enjoy using, and it can feel impersonal, especially after a long journey. It would have been nice to be greeted and checked in by a person rather than a machine. We were also disappointed to find only one set of two towels in the room, despite there being two of us. This isn’t the first time this has happened at a Premier Inn, and it’s a detail that really shouldn’t be overlooked. It’s inconvenient and seems like a basic housekeeping issue that should be easily avoided. The room itself was in need of some maintenance. There was visible water damage around one of the ceiling lights, which is a potential safety concern, and the plaster above the sink unit was also damaged and flaking. While the bed was comfortable and the room mostly clean, these maintenance issues detracted from the overall comfort. Additionally, the WiFi was extremely poor during our stay. Even for basic browsing or checking emails, the connection was unreliable and frustrating, especially considering that decent WiFi is something many travellers now expect as standard. Lastly, we felt the price was expensive compared to our previous stays at Premier Inns. For the amount paid, we expected a higher standard of room quality, reliable amenities, and better attention to detail. Overall, the helpful staff were the highlight of our stay, but unfortunately, the room condition, lack of basic essentials, and poor WiFi made this experience fall short of the usual Premier Inn standard.

Located at the rear of Flemingate Shopping Centre 5-10min walk from the train station and main shopping area. Greated by friendly staff throughout our 2 night stay. Room spacious and clean as you would expect from Premier Inn. Recommend the cooked breakfast. No full bar. Bottles only.

Lovely stay. Ate in the restaurant on our first night stay and was served by Debs. Lovely lady, great service, an absolute credit to this location. Stayed in many premier inns over the years and this is the best customer service we have received