Torquay Harbour Hotel

Special thanks to Kira who helped me to top up our room today . Kira was discreet and professional when our room got missed today . Lovely lady 😃No issues as I have worked in hospitality and it’s a busy hotel . Will definitely be back , close to the marina , shops , bars and restaurants. Didn’t use the hotel restaurant but it looked nice and clean and welcoming. Thanks again

Hotel is in an ideal location if you are ok with walking, We had an accessible room for our elderly parents which was on level 3 but our family room was on level 1 which didn’t make sense to me? The restaurant is very small and couldn’t fit everyone in so ended up sitting in the lobby, I found the staff that did breakfast extremely rude, and very unhelpful. They made you feel that you was putting them out. Lastly have lots of money for parking as that is an additional cost of £9.50 a night.

We stopped here for 1 night ahead of our holiday in Devon. Parking was easy to find and well sign posted. Premier Inn guests park at the back of the council carpark for a discounted rate. I was already aware the lift owned by the council was not working. Options were stairs or ramp down where we drove in. We opted for the stairs as suitcases were small for 1 night. Stair well wasn't pleasant so when we left we chose to walk around the ramp entrance. This also wasn't ideal with a child as no footpath and cars coming down the ramps. It felt quite far leaving so my husband went and got the car while we waited with the cases. Parking is not ideal but its not Premier Inns fault. Lift owned by council. It wouldn't put us off stopping here again. Atleast there's plenty of parking spaces! Hotel was very clean and modern. Room was spotlessly clean. We didn't have a seaview as we didn't pay for one but there are some available in this hotel. We were on the 1st floor which was great with a child and cases. The room was really quiet, heard no one and had a great nights sleep. Also great shower in this room and air conditioning worked brilliantly! Dinner on the evening was really nice! The chef clearly cares about his food, the presentation was beautiful. Best meal so far in a Premier inn. Breakfast was equally as nice and the atmosphere and decor in the restaurant felt really relaxing. Not to busy or cramped. Staff here were brilliant. All of them couldn't do enough making sure everyone was happy all with a smile. They are a credit to this hotel. Will definitely be back, best premier inn we've stopped at and we've been to a few!

Excellent location, just around the corner from the marina. The room we had was a premier plus room on the 5th floor which had a lovely view (see pic). The room was clean, a good size and with everything required. The downside was we arrived 25 mins early and would have to pay £15 early check in fee which I thought was ridiculous so we waited. The other thing was two lifts were out of order and the remaining one was malfunctioning.

Platinum service from front desk. Special compliments to Kirstie, Kira & Mandy for making our stay extra special as we celebrating my son's birthday. The ice cream was such a special treat & made my son's day. Your staff paid attention to detail & were very professional 👌🏽