Seaton Hotel

Good stop off room lovely when touring Devon Dorset borders. Good parking great if you have mobility issues plenty of parking.

Terrible experience. I was here as I am walking the SWCP and fundraising for the Epilepsy Society. It turned out to be an expensive stay with badly torn bedlinen, and the bed made up to deliberately disguise this. Grime around bathroom dispensers and sink overflow. Spills down the walls which haven’t been cleaned off. I have stayed in cheaper and better airbnbs during this trip. I complained to the manager in the morning as the bedlinen issue was only discovered at 11pm and as a lone female I was not happy to leave my room and return to Reception at that late hour.

Great location, friendly staff all working very hard, but they were massively understaffed for a busy half-term. Two ladies covering the bar, restaurant, and reception both at dinner and breakfast.

Disappointing really. Given it was the first Friday night / Saturday morning of Half Term and high occupancy in the hotel, you would have expected more staff on at breakfast. Slow to clear the tables, slow to replenish pastries (nearly 30 mins to cook), bread ran out, no strawberry or raspberry jam, no Flora type spread (only butter). Rooms are starting to look shabby - coffee spillage on a lamp shade, scuff marks on the walls, a dirty towel. Beds were comfy though.

This hotel is well located in Seaton, close to Tesco, the Tramway and the beach. It has paid-for parking, so that in itself disqualifies it for a 5-star review in my book. However, there were worse things than that here. The receptionist that was on duty when we arrived tended not to speak clearly, making it hard to understand what he was saying. Our room was ready upon arrival but looked rather 'tired', more like exhausted really. The duvet cover had several holes in it - I was surprised that it had even been fitted, as it belonged in a fabric recycling bank. The undersheet did not quite fit and was several inches short at the head end. The spare pillows were in an unsealed bag, suggesting to me that they had been used and then put back in to the bag. We put them underneath the pillows that were already on the bed. The window had some mould around the lower part of the inside. The bathroom shower curtain had several missing hooks and the rail was twisted - it would have taken only a little tap to make it fall off completely. My partner noticed what appeared to be flea bites on her lower legs during our stay, and they could have only come from the carpet in our room, so that was quite a worry as well. The breakfast staff were friendly and the food nicely cooked, although on our second day there was no prepared fresh fruit bowl available - just a gap where it should have been. The 4-slice toaster here - one side was quicker than the other - is completely inadequate to cater for the demand and needs replacing with a higher-capacity roller type. I cannot recommend staying here, and as fairly frequent PI customers we were very disappointed.