Hartlepool Marina Hotel

Mein erster Aufenthalt in einem Premier Inn. Hotel liegt sehr schön an der Marina. Zimmer recht groß und sehr sauber. Auswahl an verschiedenen Kissen und Decken. Frühstück ok und reichhaltig. Kritikpunkte: kaum Stauraum für Kleidung im Zimmer, keine Kofferablage. Daher für längeren Aufenthalt wenig geeignet. Lüftung im Bad sehr laut, hört sich an wie ein Laubsauger. Wegen dem sehr freundlichen und hilfreichem Personal von mir eine 4 Punkte Wertung.

Sauberes Hotel mit sehr freundlichem und hilfsbereitem Personal direkt an der Marina gelegen. 10 Fussminuten zu Bahnhof. Hatten eine sehr angenehmen 5 tägigen Aufenthalt. Das Essen im angeschlossenen Restaurant war britisch.

We have stayed at this Premier Inn many times over the last few years. The location next to the marina was why we stayed the first time and then why we kept on returning. It was always great value and all but 2 rooms I believe , have views of at least part of the marina. We never had much luck with the food in the restaurant and chose to dine out as there is plenty of choice of good restaurants nearby. Sadly, many of the original great things with this hotel have now changed. Price increases generally, (which is the same across most hotels), however, you now pay extra for rooms with a view and this last time we visited, there are now parking charges. The car park is no longer free. It is only £3 per night, but that will almost certainly increase over time. The hotel is looking shabby, less clean and the rooms look tired. The WIFI, although free and has worked well in the past, was a nightmare this weekend and I was constantly having to sign back in every few minutes. The reception staff were pleasant as always and it must be quite difficult for them as they must also notice the decline in the hotel as well as we have. Such a shame, but we will be looking for alternative hotel groups when we visit the North East.

We stayed in room 102 which was on the first floor next to the stairs and above reception. The door leading into reception from the rooms continually banged shut all through the night. We managed to get between 3 and 4 hours sleep if we were lucky. We assumed this could only have been members of staff going backwards and forwards from the team room to the reception desk. This was a nice premier inn in a good location but unfortunately this experience would definitely put us off returning.

This Premier Inn appears to be long overdue a refresh. Stained carpets in the hallways and peeling paint on the balcony railings add nothing to the experience. The view of the old west dock through the peeling paint on the window bars was depressing rather than uplifting, certainly not worth the extra tenner for a room with a view. Breakfast in the attached Brewers Fayre was an abysmal buffet style affair, whatever happened to cooked to order?