Northwich (Sandiway) Hotel

I stay here often and both the Premier Inn and the Blue Cap next door are just great. Mary at the Premier Inn is very welcoming, there's plenty of parking (with 4x electric charge points) and there is good running or walking down the nearby Whitegate Way path.

The whole of Premier Inn Sandiway is over due a complete overhaul and refurbishment. It is tired. I stayed there a few years back, preferring to stay at the other Premier Inn in Northwich - the one with the Woodpecker pub attached, near Davenham roundabout. This time I stayed at Sandiway to see if it had been improved - it hadn't. On entering the room there was a smell - a mix of mouldy, damp, mustiness with a hint of bleach/cleaner. The source was the bathroom. It was clean, but the smell lingered throughout our stay. It was reminiscent of the smell in old public showers at the gym/swimming pool. Not what I want in a room I am going to sleep in. The edges of things in the bathroom were grubby, the holders and containers of the soap etc were rusty and grubby. We were constantly disturbed every night by doors closing heavily through into the early morning. You have signs everywhere, but people do not read them, especially if they are coming in after a drink. You have soft close mechanisms on the corridor doors that work and those doors close silently if someone walks through and leaves it to self close. The doors on the rooms also have soft close mechanisms on them, but they DO NOT work and these are the doors that were slamming noisily when people let them bang shut behind them. They need upgrading. I appreciate hotel living is accepting people moving about at all hours. I've stayed in enough over the years to know that, but when you pride yourself about good sleep and not being disturbed etc... And while I am filling this in - what is with the sign on the bathroom door saying it must be closed when taking a shower due to steam setting off the fire alarm. If this is the case then presumably the fire alarm is low tech as I've not had this sign on any other Premier Inn bathroom door or the internal fan in the bathroom is inadequate to deal with the steam produced by the shower. As I said in my opinion Sandiway is in need of upgrading and refurbishment. Keys and a wobbly Yale lock style of lock on the room door - this is dark ages. Where are the key cards and more sophisticated style of door locks in all the other Premier Inns I have stayed at. Premier Inn Sandiway is not a patch on your other Premier Inns that I have stayed in, both in Cheshire and other parts of the UK.

Rooms were very tired and in need of refurbishment, but they were clean so that was the main thing. Reception staff and staff at pub next door were very helpful and friendly. We stayed for the weekend for a Wedding at a nearby venue, so this hotel was ideal for our needs.

Perfect hotel for our needs, a great location for the wedding at Delamere. Staff were welcoming and helpful, particularly Bridget on Reception who was really friendly and accommodating; an excellent front of house who went above and beyond!

Friendly helpful staff, good sized room, clean, good pub directly next door, plenty of secure parking and a couple of electric charging points on site