Chester Central (South East) Hotel

Great Premier inn, I stay for work up & down the country in Premier Inns this one although having a refurb at the time of my stay for 3 nights was spectacular all the staff from reception to restaurant really made an effort to be friendly and with my company also paying the extra for the meal deal (evening meal + breakfast) this Premier Inn had it's own in house restaurant (not the ghastly Brewers Fayre most Premier Inns have attached) the food was excellent especially the breakfast well presented, tasty and notably a higher quality than other Premier Inns with a Brewers fayre attached, the new refurbished rooms are excellent with the bed remaining as comfortable as ever but with a more contemporary feel to the room ..... Serious praise must be given to the staff working here as they really went all out to offer excellent customer service.

Staff were well trained and very friendly. Good location for the shops and easy to get to Chester by bus. Rooms were very clean and well maintained. Excellent location for the Aquarium and the zoo as well as chesire oaks shopping centre.

We could not fault our room. Everything spotless. Credit to housekeeping. All linen crisp and white. Comfy bed and good night sleep. Despite extensive renovations very limited impact on our stay . Only downside for us the pub was closed but sure that is only temporary. Excellent value and service thankyou

Ideal location right off the motorway, friendly staff and lovely new redesigned rooms. No frills does exactly what it says on the tin.

We stayed at the Premier Inn Chester South East last week. The hotel itself is fine, and staff were pleasant and helpful, (the reception seemed to be permanently unmanned but there was a buzzer). The small onsite car park was full of work vans during the day and overnight (presumably belonging to contractors doing the renovation work), which meant we had to park in a dark, quiet car park next to an abandoned restaurant building next door. It didn’t feel very welcoming or particularly safe at night with kids. I can’t understand why the vans couldn’t use that area instead, leaving the main car park by the hotel entrance for paying guests. To make matters worse, some vehicles were parked across two bays, reducing spaces even further, frustrating when there aren’t many spots to begin with. Our room was dated, although renovation work is clearly in progress. There were no power sockets by one side of the bed, and the other side didn’t even have a bedside table. On the positive side, the staff were lovely, and breakfast was excellent. They catered well for a gluten-free diet - I appreciated seeing the chef take care to use a separate toaster for gluten-free bread, and it was reassuring being able to see into the kitchen. The breakfast area seems to have been converted from a few bedrooms, which is I’ve not seen before at Premier Inn, but it worked perfectly well. I didn’t hear any noise from the renovations (a relief), though I did hear a fair bit of noise from the room above. Overall it was a fine stay but nothing special. The parking situation was a real downside, and the room felt tired. I’d consider staying again once the renovations are complete - hopefully with better parking arrangements.