St. Neots (Colmworth Park) Hotel

Mein Aufenthalt war sehr angenehm. Mein Zimmer wurde täglich sorgfältig gereinigt. Danke für das gute Erlebnis hier.

After leaving Kent around 7pm we are arrived at the hotel at 930pm.. after picking the premier inn chain because it has a restaurant next door, we were very disappointed to get into the cookhouse and pub and order a drink, and then be told that was it, they were closing at 10pm ! Wanted a couple to relax after working all day then travelling .,, I’m glad we are before we left home as we would have been very hungry too as the kitchen was long since closed when we arrived!

Probably the worst hotel experience I've ever had, and I have never made a complaint like this. Ideal, we paid over £100 for a room that was dirty, tired and unkept, and with a bathroom with mould and orange staining. I appreciate that we stayed during a heat wave; however, we were given a fan that worked poorly and was clearly cheap, and we were offered no cold fresh water in our room. The room was also so poorly ventilated, which meant that outside was actually cooler. The only positive aspect of our stay was the chap who greeted us at reception. Otherwise, I would seek a refund.

2 nights stay. Extremely hot day, long journey arriving around 7.00pm. Check in fine, Room was good, window left open, curtain closed fan supplied and just duvet cover on bed - you could ask reception if required the actual duvet. However, when going down for meal in attached pub, asked to buy the ‘meal deal’ offer and was told not applicable until breakfast next day and dinner the same night - this was despite a notice next to her clearly stating the opposite! After much arguing we gave up and went in for a meal. This was paid for in full followed by breakfast next morning. For the 3 people we paid nearly £100 instead of £80; being pensioners this is a lot of money to overpay. We paid for our 3 breakfasts as usual on day leaving. The staff in there were very surprised we didn’t have a voucher and couldn’t understand the receptionist’s comments. I now believe this company is contravening the trading standards act as all their publicity states we were in the right. We have stayed in many of these hotels around the country and never had this issue. I strongly advise people staying in this hotel to remember the so called meal deal does not apply unless you are taking breakfast and evening meal on the same day - we were going to wedding following day so did not need dinner that night. Very upsetting on what should have been a happy stay.

clean and comfortable room, perfect for a family with very young children. Would have like aircon as the room was a little stuffy.