Peterborough City Centre Hotel

The hotel is fine, clean throughout. The bed/pillows were comfortable and there was air-conditioning in the room which was helpful as it was very hot outside. There are plenty of plugs in the room, some with USB ports. There was a hairdryer, though they might want to clean the dust/hair filter to stop it conking out every 30 seconds. Once I had done that it worked continually fine. Didn't eat there, but it looked busy both breakfast and dinner times. Staff were helpful and pleasant which was good as the welcome kiosk wasn't working. Additional tea bags/coffee and milk sachets were available in reception, which was nice. Now the bad. Using the car park feels like you have run across the mafia who need you to launder money. £17 a day is quite steep when you are already paying for the accommodation. A reasonable charge is fine, but you can park for less in town for 24 hours. Why do they feel the need to fleece guests for something they 'have' to have. Are they penalising those who are holiday to force them to travel by train? If so, just put more rooms where the car park is and be done with it. Make everyone come on foot and stop the extortion of drivers - both electric and fossil fuel. I've not tried it on a motorbike, but I bet they will charge the same £17 (in 2025) as for a car. I might have eaten there too, but I needed to save my money for the parking!

Whilst I have not stayed at this hotel my family have for business. When I attempted to ring reception on 03330150102 staff simply ignore the phone for hours. There is no communication available with reception staff unless you stand at the desk in person. An automated voice message continually cut me off after hours of trying.

Superb PI in an ideal location for what we needed. Parking was convenient and reasonably priced. Rooms were just what you'd expect and breakfast was very good. The staff are absolutely amazing, really helpful and friendly. They all seemed to have great pride in their work and their hotel. Well done all

Arrived at hotel early and was greeted by Lorraine and Celia who were professional friendly and brilliant. I then got into our room which was clean and perfect. Later was served by Kate and Peter who looked after us superbly

The girls being Lorraine and Celia were fantastic then Kate ,could not do enough for us. Utterly enjoyable experience Thank you very much ladies