
24 Juni 2014
Habana42
Frankfurt am Main, Deutschland
"Für eine Nacht. Bitte nicht mehr."
Das Premier Inn ist eigentlich eine bessere Absteige. Hört sich sehr negativ an, ist aber so. Eher etwas für die untere, englische Mittelklasse. Für Business Trips nur in Ausnahmefällen. Die Zimmer sind zwar sauber, wirken trotzdem schmuddelig und abgenutzt. Das Bad verfügt über Badewanne. Kein Fön entdeckt. TV vorhanden. In den unteren Zimmern kaum Handy-Empfang. Das Restaurant ist eine Art Fast-Food-Bude, das Essen dem entsprechend. In der Nähe gibt es ein Curry House (100m) und einen Marks & Spencer (2 km). Eines Abends habe ich ein Tier "in den Wänden" laufen gehört. Beim Einchecken hat mich die Dame an der Rezeption gefragt, ob ich wirklich vier Nächte hier bleibe. Wenn das Nichts heißt!

09 Mai 2026
amandagiltrow22
Burnley, Vereinigtes Königreich
"Great, everything you could expect"
Great reception, quick and easy check in and lovely reception staff

08 Mai 2026
"Happy, repeat customer"
I have have stayed at this premier inn multiple times the past two months and each time has been a very pleasant experience.
The rooms are clean, tidy and the beds are comfy.
I often check in late in the evening and kal at reception has consistently been great, very helpful and friendly. Exactly what you want after a long drive.

07 Mai 2026
"Great customer service by kul clean roon"
Kul who is great person checked in very quick
We arrived very late
She is polite room clean definitely will come back to stay and meet kul again see to see person on reception desk happy to help as quite late kul was brilliant person

07 Mai 2026
"Kul was so lovely - amazing customer service!"
I only booked the day before and also needed a late check-in, which can often be difficult at other places. However, when I called, I spoke to the lovely Kul, who immediately reassured me that it would not be a problem at all. She was incredibly accommodating and made the whole process so easy.
When we arrived, she was very welcoming and made us feel completely at ease, despite arriving late. She was more than happy to provide wine glasses, extra towels, and anything else we needed to feel comfortable.
I work in customer service myself, so I truly appreciate how rare it is to meet someone who is genuinely passionate about caring for their guests. I really hope she is recognised for her wonderful service! Thank you Kul! :)
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