Buckingham Hotel

非常好的体验，员工farzana 非常友好，一次不错的体验，希望下次还有机会能来，整体很干净，新装修，停车也是免费，整体都不错，谢谢

Very poor experience. I booked this night stay with the decision made purely on the basis that I was offered the complementary breakfast. However what premiere inn fail to tell you is that despite still advertising to this day on their website that there is a beefeater resturant at this location, giving you false hope that a drink, dinner and breakfast were available on the doorstep THERE IS NOT! On realising only when booking in as the people in front of us questioned how was breakfast going to work with beefeater closed permanently We asked immediately for a refund , discount,vouchers or possibility of transferring to another hotel only to be told there was no manager to speak to and only a website for contacting guest relations. Now out of pocket for 2 breakfasts we had to go and get that from mac donalds did not live up to the promised unlimited choices. The hotel it's self was in fairly good condition however despite always having a comfy night at all the other premiere innsvi have stayed in I had no sleep whatsoever due to the mattress having a problem on one side ( poss broken springs?) In the middle on edge this made it sink to the bed frame and also caused the bed to creak everytime you slightly moved other half of mattress was perfect. This was room 111 so I do not reccomend anyone books if they want a cooked breakfast( or continental) and avoid room 111 if you want a night's sleep. Even had a cheek to give key card in pouch asking how I would like my eggs and advertising what time breakfast was just to add insult!

We booked this hotel with the offer of a complimentary breakfast for two adults and two children. A few days before we arrived, I received an email mentioning that the adjoining restaurant would be closed for refurbishment. We were very disappointed but went ahead with the trip as we had paid for the hotel anyway. Why would the restaurant close for refurbishment during half-term school holidays? The free pastries offered in the hotel reception didn't do much to hide our disappointment. We will think again before taking up another offer from Premier Inn.

The hotel itself was good. Bedroom was clean and quiet. Sleep was also good The only problem we had was the beefeater next door was closing so we werent able to book and eat. We should have been told about this when we booked, we had to travel to eat elsewhere

Great location brilliant staff especially Teagan on check in she was friendly helpful polite and just a really nice young lady, 😁😁