Bristol (Alveston) Hotel

Standard PremierInn mit ruhiger Lage und renoviertem Bad sowie sauberem Zimmer. Großer Parkplatz am Haus. Bezogen auf das Preisleistungsverhältnis würde ich für das Hotel 5 Punkte vergeben. Das dazugehörige Frühstück in einem benachbarten Restaurant war jedoch kein PremierInn Durchschnitt sondern darunter. Aus diesen Gründen nur 4 Punkte.

Die Zimmer sind etwas abgewohnt aber für einen Kurzaufenthalt kein Problem. Das Restaurant ist gemütlich und es gibt ein reichhaltiges Frühstücksbuffet. WLAN Empfang war sehr schlecht. Doch etwas weit von Bristol entfernt.

Das Hotel liegt an einer eher stark befahrenen Strasse. Das Hotel und die Räume sind sauber, jedoch nicht mehr auf dem neusten Stand. Für eine Übernachtung ist es aber absolut tauglich. Die Betten sind eher hart und etwas gewöhnungsbedürftig. So schläft man bei nur einer Nacht, eher weniger gut als komfortabel. Das Restaurant ist gemütlich und rustikal eingerichtet. Das Morgenbuffet jedoch eher chaotisch und ungenügend organisiert. Fazit: Wenn's nicht sein muss, gehen wir eher nicht mehr dorthin.

Can’t really think of another way to put it. We have visited 50+ premier inns around the country and this is definitely the most unusual. We always find premier inn staff friendly and like knowing what we are getting when we arrive. This one just hit different and not really in a good way. The building itself is old fashioned and feels more like a motel than a hotel. It looks quite run down and very dated. There is no air conditioning which would be a major issue if the weather was hot. There was a fan in the room when we arrived but it was just circulating warm air. The view from our window was onto a grassy area which would have been pleasant except there were several random towels and dirty plates left outside on the grass. I can only assume some guests had been having a picnic outside on this area and hadn’t tided up. Perhaps not the hotels fault but it didn’t look great and remained for our stay. Would have mentioned this to reception but when we passed it was always empty. The reception wasn’t manned when we arrived around 6pm but a lady did arrive after a few minutes after we buzzed. The welcome felt really strange and a bit uncomfortable in all honesty. Almost as if she were pretending we were checking into a 5 star hotel (being called madam constantly and a bit over and almost came across as sarcastic). It just felt a bit odd to have that at a quiet run down premier inn. We were encouraged to book breakfast in advance due to the room only being small so we booked but then on arrival our “welcome” was really disappointing and the complete opposite to the receptionist the day before which was way worse. The young waiter seemed stressed that we were a table of 5 despite us booking and struggled to suggest where we could sit. He eventually reluctantly pointed us into the direction of a few tables with stools (which weren’t suitable due to disabilities so we had to swap the chairs ourselves). We weren’t given any explanation of how the buffet worked liked usually happens at a premier inn and it wasn’t made clear that some items (eg scrambled eggs) which are usually on the buffet needed to be ordered. Other Items were constantly running out and staff couldn’t keep up with replenishing. Bread wasn’t restocked, neither was apple or orange juice. There was limited fresh fruit and we saw people waiting for staples such as sausages and bacon. We asked staff a couple of times about the juice and pancakes but they seemed overwhelmed (it seemed to be the one young male waiter and one chef which wasn’t enough). We ate at the pub next door which was really nice for evening meal. Personally we much prefer Cribbs causeway overall but booked here as it was half the price. We would return if the price difference was significant but certainly wouldn’t pay the same price as the much more “normal” cribbs causeway hotel.

kelly was brilliant on reception. She gave us all the info we reqd and recommended places to eat and takeaways. A very warm welcome and breakfast for 8.00am. Looking forward to a full belly before our journey to Cornwall. A great stopover before hitting the M5.