Luton Town Centre Hotel

Das Hotel liegt sehr zentral und bietet Meal Deal, also leckeres Frühstück und Abendessen für sehr günstigen Preis. Das Abendessen ist sehr lecker und das Personal ist freundlich, also sehr zu empfehlen

Wer Premier Inn noch für eine Billighotel Kette hält muss sich wohl eines Besseren belehren lassen - genauso wie ich. Die Zimmer sind mittlerweile von hohem Standard, sauber, oft ziemlich neu. Mit einer richtigen und funktionierenden Dusche. Und den entsprechenden Preisen, ich habe hier an die £120 für ein EZ bezahlt. Im November. Trotzdem: absolut empfehlenswert. Kann vermutlich jeder nachvollziehen, der die Qualität britischer Hotels kennt. Sehr guter Service, wenn man einen Menschen zu fassen kriegt. Punktabzug gibt es hier für den Self Checkin, dauert ewig und nervt. Kostenlose Parkplätze im Parkhaus nebenan. Englisches Frühstück von brauchbarer Qualität.

Lovely soft comfortable bed and bedding . Very clean room . Shower was really spacious. Communal areas were spotless. The lady on reception was very friendly and cheerful. Definitely would stay again

⸻ I had a fantastic stay at the Premier Inn recently, and I can’t say enough good things about the amazing service from Manda and Nathaniel! 🌟 Both of them went above and beyond—Manda was an absolute star, making sure everything was perfect at the bar and the restaurant, and Nathaniel was so friendly and efficient, handling everything from serving food to keeping the front desk running smoothly. Their attention to detail and warm, welcoming attitude made my stay truly memorable. Premier Inn is lucky to have them!

I’ll start with the positives. The beds were comfy, the air con in the room worked well and the breakfast was nice. Parking in the NCP next door was convenient - don’t forget to get your ticket validated and remember it’s closed between 10pm and 6am. Now for the not so good. The hotel is run down and shabby. It needs a complete refurb. Only one of the lifts (which wouldn’t fit a large wheelchair) works and that one has duck tape all over the buttons and key fob plates. The room was clean enough (a few cobwebs up high and I had to clean the bedside unit which looked like it had a bogey stuck to it - ewwwww!). The whole room looked the worse for wear; damage on the desk unit, carpet stained and worn, marks on the walls. The bathroom had definitely seen better days. The skirting boards were chipped and showed water damage, as did the floor. The vanity unit was stained and marked. The mastic seal around the bath was coming away. The toilet flush button was damaged. The whole bath/shower area could do with a thorough bleaching as it was marked and stained. And the “rainfall” shower was more like a light drizzle. Check in was incredibly slow - three staff but only one dealing with guests. The guy checking people in needs to work on his greeting skills - he barely spoke and it wasn’t the friendly welcome that you usually get at Premier Inn. If you want to get a decent meal, don’t expect the restaurant to be open. It seemed to have very limited opening hours. Like everything else, the restaurant was shabby and rundown.