Group bookings

Making group stays great

Booking 5 rooms or more?

You can now book up to 9 rooms for over 450 of our hotels with our Central Reservation Team by calling 0871 527 9230*, opening hours are from 08:00 - 22:00 Monday through to Saturday and 09:00 - 22:00 on a Sunday. Standard terms & conditions apply.

Alternatively, please complete a group booking request form here. We'll get back to you by phone or email within 24 hours.

Please note: our online Saver rate is not available on group bookings. To book an online Saver rate, you'll need to book rooms in groups of four rooms maximum, directly through our website.

Booking 4 rooms or fewer?

To book four rooms or fewer, please call Central Reservations on 0871 527 9230* or search for a hotel and book online.

Already have a group booking?

If you’d like to amend or cancel your group booking, or if you have a query, please contact the hotel direct. 

*Calls to this number cost 13p a minute plus any additional charges from your phone operator.

Group booking terms & conditions

All group bookings need to be held on a valid credit/debit card and the terms and conditions will depend on the size of the group:

14 rooms and under 
Please be aware that the hotel will require full payment 14 days prior to arrival and this will be non-refundable. Any cancellations made prior to the payment being made will be free of charge. 

15 rooms and over 
Please be aware that the hotel will require a 50% deposit 28 days prior to arrival and the balance 14 days prior to arrival and these are non-refundable. Any cancellations made prior to the deposit being made will be free of charge. 

This may differ for bookings during major events.

You can find our full terms and conditions for group bookings here