The Certificate of Excellence is the certificate every hotel wants and guests look for as a sign of great value, great quality and great service, and it’s based on the consistently high ratings we receive on TripAdvisor from our guests. We want to say a massive thanks to all our guests and our fantastic teams for making your voices heard and for making this happen.
Simon Ewins, our Chief Operating Officer said, “We’re honoured that so many of our hotels have earned the TripAdvisor Certificate of Excellence. We’d like to thank everyone who completed a review online and our regular guests who we welcome time and time again. It’s through this feedback that we can ensure our guests continue to wake up wonderful after a great night’s sleep and enjoy great value rooms at hundreds of fantastic locations across the UK.”