Hot-off-the-press updates from the world of Premier Inn
02/11/2015 | The UK’s top rated hotel chain 2015
This week we’ve been named the UK’s top rated hotel chain in the annual Which? UK Hotel Chains 2015 report and we couldn’t be happier. To be recognised like this by the leading independent consumer group has made our day – a big thanks to our brilliant teams for making it happen.
The report, a survey of Which? members as well as the general public, looked at factors including value for money, customer satisfaction, cleanliness and bed comfort and awarded us the highest overall score – 83% - beating off our nearest rival by 8%.
It’s our goal to make sure all our guests enjoy a great night’s sleep and we value this recognition from Which? along with TripAdvisor’s Certificate of Excellence and feedback in our own guest surveys to keep us moving in the right direction.
Our boss, Simon Jones, agrees. “Being recommended by Which? is fantastic, not only as recognition for our teams, but it confirms what our guests know and what we hope new guests will soon discover.”