Bangor (Gwynedd, North Wales) hotel

Recently stayed at this hotel and it had was a lovely stay. Room was really clean and the bed was super comfy :) On arrival I spoke to Kim and she was a very pleasant lady and she made sure that I was aware that I could reach out anytime In regards of any issues. There were no issues! and she ensured I was satisfied with my stay. Would definitely come back when I visit again.

Good location for our purposes.Quiet hotel and easy parking.Rooms a bit dated but comfortable.Evening meals good quality but breakfast one day was poor quality but second day fine.All staff very good and room bed not made when asked for room to be cleaned .

⭐⭐⭐⭐⭐ I honestly don’t think words are enough to thank the team at Premier Inn Bangor (North Wales), but I wanted to leave this review because they deserve every bit of recognition. After checking out, I realised I’d accidentally left behind two handmade teddy bears. To anyone else they may have looked like old teddy bears, but they were made by my mum and are completely irreplaceable to me. I was absolutely heartbroken. Although they couldn’t initially be found at the hotel, the team never stopped trying to help. A huge thank you to everyone involved behind the scenes, and to the manager, Jodie, for keeping me updated and helping coordinate everything. But I especially want to thank Kim. Kim went so far above and beyond anything I could ever have expected. She found my TikTok and reached out to me personally, then made it her own mission to help get my teddy bears back. She messaged me with updates every single day, constantly chased the laundry company, shared photos with the team, checked in even when she wasn’t working, and never once made me feel like I was being a nuisance. She even told me she was losing sleep over it because she wanted so badly for them to be found. She offered to meet me halfway to return them and even offered to pay the postage herself. The amount of kindness, compassion and genuine care she showed to a complete stranger is something I will never, ever forget. After four days, my teddy bears were finally found at the laundry company, having accidentally been sent away with the bedding. I truly believe that without Kim’s determination and persistence, they may never have been reunited with me. In a world where people are so quick to complain, I think it’s just as important to recognise exceptional people. Kim is an absolute credit to Premier Inn. Her kindness has meant more to me than she’ll probably ever realise, and I will never forget what she did for me. From the bottom of my heart, thank you to Kim, Jodie and everyone at Premier Inn Bangor. You turned one of the most upsetting experiences I’ve had into one I’ll always remember because of the incredible people who helped me. I will be forever grateful.

The location was central to our planned hiking walk, and we found the atmosphere in the dining area was chilled and relaxing. Our room excellent value for money, and was of clean condition. We were greeted by Jodie who was very pleasant and helpful, and a plus that she is welsh speaking, and informed us about other activities in the surrounding area we could try out. We would visit this hotel again 100%

Amazing Hospitality - Jodie was brilliant with us