
03 Nov 2026
valeriel418
Brighton and Hove, United Kingdom
"Ideal"
Very comfortable accommodation. Don’t be put off by the outside appearance. Quiet, comfortable and spacious rooms. Ideally situated next to station and close to centre. Breakfast cooked to order which was a pleasant surprise.

21 Oct 2026
"Best premier inn"
Amazing stay !
Horsham station premier inn always have the most amazing and friendly staff.
Rooms were clean and tidy.
Food in the restaurant was very tasty
Becky was very helpful and kind to me
Couldn't recommend this hotel enough!

29 Sep 2026
"Avoid this hotel!"
Bedroom stank of cigarettes due to previous person smoking. (They must have smoked a full pack)
Reception didn’t care and said they wouldn’t move us to a different room, and instead gave us some spray which did nothing.
When I complained to customer services they said that it was due to someone smoking outside… utter nonsense as the windows were closed when we arrived and we were 2 floors up.
Bathroom was dirty .. plug holes full of what I’ll call mystery slime… so we didn’t use the shower
Pretty clear no one cleaned the room after.
AVOID THIS HOTEL!
There’s one round the corner that’s much better!

20 Sep 2026
"Nice stay"
Amazing stay, tasty food and lovely helpful stuff

19 Sep 2026
"Tired site"
On arriving onto the site you will clearly see the restaurant is crisp for development as is the site in general. The site is tired and dated with the only bonus of Free parking. It gets no better once checked in as your dated room will have a bland feel that doesn't reflect the alleged brand comforts Lenny Henry endorses. When you live in hotels for work regular its site like Horsham opposite the station you really don't want to live in long term as 2 nights was bad enough. Appreciate the website makes clear no aircon and the window can be opened a little it was still a stuffy room with 2 grubby fans to spread the dust throughout your room.
The restaurant isnt open to the public and like the exterior is lacking in atmosphere and staff, as it seems they are short staffed and multitasking throughout while the site continue to lower its reputation as Premier. All staff are very friendly and non of the issues to the site are their failing that's on the shoulders of the investors and upper-management potentially awaiting for offers on the site to redevelop no doubt.
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