Sunderland City Centre hotel

ta-ratings-img(1112 reviews)

    Getting to the Stadium of Light, Sunderland Empire and local shops won't take long from this central spot

    Hotel FacilitiesSee all

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Family rooms

    Getting to the Stadium of Light, Sunderland Empire and local shops won't take long from this central spot

      Parking at Premier Inn Sunderland City Centre hotel

      We offer an exclusive guest parking discount of £17 per 24 hours. Simply find a space and pay less to park. Please be advised there is limited parking at this hotel. Disabled Bays are available to the rear of the hotel for blue badge holders only and are chargable. Alternative off-site parking is available at Riverside Multistory Car Park | Farringdon Row | Sunderland | SR4 6BE. The approximate height restriction which applies in this car park is 2.1m. The car park has 657 spaces over 11 split levels including the flexibility for 49 accessible spaces. This car park operates Monday to Sunday 7am - 11pm. It is closed on Christmas Day. The car park is 0.2 miles, 5 min walk from the Premier Inn.

      Our rooms

      Standard double

      A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

      Tea & coffee facilities

      Double or kingsize bed

      Free Wi-Fi

      Powerful shower

      Desk

      See all facilities

      Restaurant

      Thyme Bar & Grill
      Breakfast

      Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

      Reviews for Premier Inn Sunderland City Centre hotel

      1-2 of 1,112 reviews

      "Below expectations"
      For some reason I found this Premier Inn a bit lacklustre. Check in was somewhat slow- both check in machines were out of order so I had to wait until the receptionist was free. That took longer than average as she had to go elsewhere for some reason. To use the lift you need your room card. My room was on the third floor . There was a socket next to the bed to charge my phone although I didn't find it at first as it was hidden by the bedside table. There was a couch in front of the window which meant drawing and opening the curtains was a bit fiddly. The aircon was on and the room was cold. I turned it up to 24 but that had no effect whatsoever in raising the temperature. It all felt a bit dowdy and in need of a complete refurb. However the worst aspect of my visit was the reason I had chosen this hotel- a free breakfast. We had had a very tasty breakfast last year at a PI at Gatwick Airport so I was looking forward to it. The only other guests when I arrived were two young men. They insisted on conversing with me in very loud voices when all I wanted was to eat in peace. They went outside to smoke and banged on the window to attract attention. They were causing problems with the lady on duty to the extent I would have called security and got them to leave. All in all I did not enjoy my stay especially and would not return
      "Very welcoming team . Always leave with a chuckle and smile thanks team Bisham"
      Yet again another welcoming stay . A massive shout out for Ryan. Young Katie. Kate.luke.Darren & zaan the chefs. Last but not least the charming ladies in the morn who welcome you for breakfast. Every one of these go above and beyond and make you feel like one of the family can't praise them enough thanks guys .
      "Rubbish"
      No car park, have to use small private car park costs £17.50. They felt the need to knock me out of bed for a £2.99 supliment to a meal as they gave me the wrong menu. Staff ignorant, unfriendly. Worst Premier I have stayed in, and iv stayed at a lot of Premiers. Wait for breakfast or check out why don't you ?
      "Poor experience with the eating arrangements"
      15 of us were spending a weekend at Beamish and stayed here on Saturday night. We had intended to have dinner together at the hotel, but on arrival, we were told this was not possible, as someone had failed to put an order in, and there was no food. We found this amazing. We were also told that we couldn’t have breakfast until 8.45 am on Sunday as the restaurant was full. As we had to be back at Beamish before 10, this was not suitable. We were also told that if we came down earlier we were welcome to some food and take it to reception and have it on our knees. This is simply not good enough. 6 of us decided to go out to eat, it discovered on Sunday that everyone who stayed behind had managed to get a meal. Seems the only thing they were short of was staff! We did go down about 8.15 for breakfast and we were told that tables had been reserved for us after all. My room was clean and warm, but found that the hairdryer wasn’t working, which was a bit of a pain, but the poor experience with the restaurant was more than disappointing. I hope that when I stay at your Headingley hotel in 10 days things will be a bit better.
      "Welcoming stay at Sunderland City Centre"
      Lovely comfy beds & fantastic breakfast.. with a wide varied choice to suit all. Rooms are clean and are quite spacious. I'm disabled and stayed in the family room. Plenty of room for my power chair. There is a lift to all floors, so is easily accessible to everyone. Staff are really friendly & welcoming.

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      Hotel description

      Maybe you're visiting Sunderland on business, or to catch a game or concert at the Stadium Of Light. Or perhaps you're seeing a show at the Empire Theatre or an exhibition at The Northern Gallery for Contemporary Art. Whatever brings you to this part of the North East, Premier Inn Sunderland City Centre is a handy spot to spend a night or two. To make sure you're well fed and well rested, our Sunderland hotel features a Thyme restaurant, and new generation bedrooms each featuring an impressive 40" flat screen TV, bright, modern bathrooms with a large shower head, and brand new, slumber-inducing, king-size bed.

      Hotel contact information

      Phone: 0333 003 7893

      Calls to our UK hotels cost no more than calls to standard 01 or 02 numbers and are usually included in landline or mobile call packages. The same applies to calls to our hotels in the Republic of Ireland.