Barnsley (Dearne Valley) hotel

I’m not sure where they got the room photos from for this hotel but it certainly wasn’t here. My room did not have air conditioning. I could leave the window open but had to shut it at 5:30 am as people working at the factory behind start accumulating to get in and the refrigerated lorries line up also (with loud compressors). My air conditioning consisted of a fan. It’s a nice fan to be fair, but the room was very hot, even though the days are not sunny. There is a rather damp smell about the stairwell. It smells like they’ve had a flood and it’s still drying. I also reported my curtain falling off in my room but no one fixed it, even though I wrote it down and handed it to the man on reception. It was the usual Premier Inn; sockets not working, remote control with no battery door and having to hold the batteries in while I use it, bedside lights falling off, stained carpets etc and the food is simply appalling - microwaved, reheated and stodgy. It’s the kind of food you need if you’ve spent all day on a building site - carbohydrate dense. I only stayed at the Premier Inn because of the traveller encampment on the car park of the Holliday Inn Express. You gotta love Rotherham - NOT!

Very happy with the whole weekend stay! Even with it being very busy. Food was beautiful, rooms were clean and comfortable.

This premier hotel is in an excellent location for the many places to vist around Barnsley , all the staff were very friendly to us especially Katie who was excellent. The room we had was clean and meet all our needs. We had breakfast and an evening meal which were both excellent

Room fine. Disappointed with restaurant. Evening. Daughter had meal but kept having to waft a fly away from by our table. Put coats on as was cold as air con on high. Asked for diet coke to be told only in cans not on pull. Luckily i asked what was to be told coke zero. Could have offered it. They came to table and were literally full of ice to the point i asked for a pint glass to empty some. I filled the glass and still had some in our glasses and half measures of drink so i asked for it to be topped up. They did. Breakfast. Asked for porridge when i found staff to ask and then took ages to come. Asked for some poached eggs and mushrooms not cooked in oil. They didn't seem impressed. They finally came, took a while and then i had to wait for bacon to be replenished. Meal was then cold. The fly was also back. Well like a midge.

If you have a food allergy, this is the place to stay and eat. Katie, in the restaurant went out of her way to ensure that my shellfish allergy was taken seriously. All food was prepared quickly and separately to avoid cross contamination. Cutlery was washed separately and handed to me in a tissue. The chefs and all the staff were so friendly and helpful too. I have stayed in many Premier Inns but have never received such wonderful and attentive service.