Oxford Cowley hotel

Well placed to take the excellent 500 bus straight into town (fast bus with very few stops). Comfortable bed, as always. If you like to sleep with the window open, be sure to request a room at the back. The road at the front is busy and the AC is just as noisy! We tried a couple of rooms and it seems that all their AC units make this loud swishing, swirling noise. It's fine for the first 10-15 mins or so, then the noise starts. They really need to get this sorted. Hoovering could be more thorough - I found a dried up contact lens on the carpet. Rooms were fairly priced, but they charge a daily rate for parking, which seems a bit cheeky when the hotel is so far out of Oxford centre.

Lovely premier plus room, usual comfy bed and good amenities. No outside noise (1st floor room), easy checkin via the automated system - however there was a serious problem with either drainage or a hidden leak in the bathroom which resulted in the stench of damp/mould in there being unbearable.

The sheets had yellow marks on them. The extra pillows didn’t have the tamper seal on so we couldn’t use them. We didn’t have enough towels in the room. There was no toilet facilities in reception area and I was told to go to restaurant. My room was 1st floor at the back and I was awaiting a taxi to go to hospital in Oxford. Breakfast was very poor. The fried breakfast was dry, especially the eggs. I asked for poached but they were not good either. Disappointed having to pay for the parking too. Anyone using the restaurant don’t pay if just visiting for a meal. The parking used to be free for hotel guest but that’s changed. I’ve stayed here over 4 years but it has definitely changed and is not as nice as it used to be.

I was dreading our stay after reading the negative reviews and I have to say it was amazing!! Clean, friendly staff, great facilities, close to Tesco and other big shops, handy to get essentials. Yes it's basic but it's a budget hotel and the reviews don't reflect the place at all. Kid friendly and lots of space to play outside and explore. You need to let staff know what days you want your room cleaned as they won't do it unless you ask in advance. Clean bedding and towels available just ask and it's done for you. Don't let reviews put you off 🫶🏻

Excellent friendly and helpful customer service throughout both the Premier Inn and Beefeater. Comfortable room, good breakfast.