Leicester (Forest East) hotel

There are four of us staying here for 4 weeks while attending a business course, and the hotel was booked for us. We’re certainly glad it was! The hotel is very comfortable, and we’ve all enjoyed coming back here in the evenings to have a great nights sleep on the famous premier inn beds. 🛌 😴 Everything has made our stay enjoyable. A very special mention to Demi, who has been absolutely fantastic. Nothing has ever been too much trouble for her. She has been so accommodating, helpful and genuinely friendly throughout our stay. Whatever we’ve needed, she’s always been happy to help, going out of her way to make sure we’re comfortable and looked after. She’s made us feel so welcome and is a real credit to the hotel. Also, a big thank you to Daniel in the dining room at breakfast. Such a lovely, friendly man who always greets us with a smile. It’s lovely to see a friendly face first thing in the morning, and his warm manner really makes a difference. Thank you to everyone for making our stay so enjoyable. We would happily return!

We stayed here as a family of 4 with 4 and 10 year old. Lovely warm welcome, room was clean and beds made up for us to make into a family room. Children’s books for a charity donation was a lovely touch in the foyer. Lots of extra tea bags etc there too. We had a lovely 3 course meal in the evening, lots of table games for the children. They also entered a Halloween colouring competition and won a free hot chocolate. All of the staff were professional and friendly. The food was all of great quality, tasty and served quickly. We slept very well, no noise and beds very comfy. Breakfast was tasty and plentiful and set us up for our day ahead. Overall a brilliant stay and we would return.

Stayed here while visiting family, the location was ideal, the room was well presented & value for money. The staff were all very friendly and attentive, the food was lovely quality cooked to perfection and very tasty

Great location.very friendly staff . lovely clean room bed comfortable.twa coffee biscuits in room . breakfast really good . barley mow great pub and atmosphere near . shopping good.and sightseeing.

Not sure where all these 5 stars have come from because this hotel is like the land time forgot. The staff are wonderful and 5 stars to them and why I've given a 3 overall but the hotel itself I wouldn't give a 1. The first room we walked into looked like faulty towers. The smell of aftershave that hit us was overpowering but that I'd have tried to stomach if it wasn't for the holes in the ceiling over bed, the light hanging out of the ceiling, the light switches that were broken and wobbling and weren't useable, the desk had all the trim pulled apart. The second room we've had to live with but I wiped the sides over and the dirt on the bedside tables looked like it hadn't had a wipe in over a year. There's mould and rust in the bathroom and something on the toilet seat I don't want to sit on. I'm not a hotel snob, I travel for work and only stay in Premier Inns because I trust their food is safe for coeliac and the rooms are generally to a decent standard, what happened here god only knows but its sad because its so unloved and uncared for. Earlier this week I was in Stockport in a hotel that was a building site and being renovated and frankly it felt cleaner and more welcoming in those conditions. I feel for the staff on reception.