London County Hall hotel

Great experience?Great location very clean.Great customer service would recommend to stay. I would definitely recommend

We always stay at this hotel when in London. We find it comfortable,friendly and convenient for visiting the O2. We were particularly happy with the service at breakfast, especially Fay who could not do enough to help us. We will definitely be staying again

Great location, very friendly and helpful staff. Hotel is well maintained, for a budget hotel the beds are very good and the bathrooms are clean and well constructed. Rooms got pretty warm and stuffy at night, some improvement needed with air conditioning. Can’t speak highly enough of the staff, they really were excellent. Buffett breakfast was great. Would stay again but Premier Inn does need to sort staffing levels especially in the dining area at breakfast. Not that you’d guess from the staff demeanour (they didn’t look or act stressed) but you could tell they were understaffed by about 1/3 - 1/2. All in all, would recommend.

Stayed at the Premier Inn London County Hall in October 2025 for one night. The building itself is grand and the location couldn’t be better — right beside the river and within walking distance of many of London’s key attractions. Check-in was automated and easy to use, with staff nearby if needed. My double room was a good size, clean and tidy, and the bed was comfortable, though it did get quite warm under the synthetic duvet. The view wasn’t much to shout about — it overlooked an internal square — but for a short stay, it was perfectly fine. Breakfast was self-serve with plenty of choice, everything warm, fresh, and a good start to the day. I did attempt to use the bar in the evening but it was quite busy and noisy, with a few guests worse for wear and even some mess on the floor, so I decided to head out instead. The atmosphere overall was lively, perhaps a little too much at times, and early morning deliveries made it quite noisy. I didn’t have much interaction with staff, but the few I did see were polite and present. At over £200 a night, it’s on the pricey side for this type of hotel — clearly paying a premium for the location — and £2.70 for a bottle of water from the vending machine felt excessive. For location, this place can’t be faulted, and it’s clean and functional. But personally, I wouldn’t stay again — it’s a busy hotel that could do with a bit of TLC.

Really good stay, first time visiting London with family and the staff made sure we had all of our questions answered and helped with any requests. Breakfast was good kids really enjoyed and the rooms were very tidy and clean. Overall very satisfied will be back. Amazing location as well for London first timers