I have a problem with my Premier Inn bed, what do I do?
Hypnos provides a 5-year guarantee on its Premier Inn beds. This is a 5-year guarantee against any workmanship defect. In order to register any concerns you will need to report the problem direct to the Hypnos customer service team on 0845 5199 695* and have the following available: proof of purchase, including date of purchase and bed size, plus a description of the problem.
Time from date of purchase - Cost of remedial action borne by Hypnos:
Up to 5 years - 100% plus free delivery to any UK or Eire address
Please do not contact Premier Inn as Premier Inn is not responsible for the sale or supply of the bed and is unable to assist with any pre or post sales enquiries.