Got a question? You’ll probably find the answer in our FAQs. If you can’t find what you’re looking for, get in touch through the links below.
Premier Inn Saver rates are only available here at premierinn.com or on our mobile app. Alternatively you can book our Flex rate by phone on 0871 527 9222*.
Lines are open 8am-10pm Monday – Saturday, and 9am-10pm on Sundays.
*Calls cost 13p a minute plus any additional charges from your phone operator.
If you have a question about an existing Flex rate booking, give us a call on 0333 003 8101. Calls are charged at the national rate.
If you have a question about a specific hotel, it’s best to get in touch with the hotel direct. You can find contact details for any hotel using the search box below.
If you need advice or want to discuss an existing Saver rate booking, call us on 0333 003 0025. Our opening hours are 8.30am-5.30pm Monday – Friday and 9am-5pm on Saturdays, Sundays and bank holidays. Calls are charged at the local rate.
Or you can write to us at: Guest Relations, Oakley House, Oakley Road, Luton, LU4 9QH.
We’re always looking to improve our service – so let us know your thoughts through the link below.
Our office address:
Our group registered address:
Whitbread Group Plc
Houghton Hall Business Park
We’re always looking for great people. If you’d like to be part of the Whitbread team, please take a look at our vacancies.