Got a question? You’ll probably find the answer in our FAQs. If you can’t find what you’re looking for, get in touch through the links below.
You’ll find our lowest Saver rates and all our available rooms here at premierinn.com or on our mobile app. Our Central Reservations team can also make you a Flex rate booking for up to 9 rooms over the phone on 0871 527 9222.* Lines are open 8am-8pm Monday to Saturday and 10am-6pm on Sundays.
For bookings of 10 or more rooms call our dedicated Groups Desk on 0871 527 9253*, Monday to Friday, 8.30am-5.30pm.
*Calls cost 13p a minute plus any extra charges from your phone operator.
If you need advice or want to discuss an existing Saver rate booking, call us on 0333 003 0025*
Lines are open 8.30am-7pm Monday – Friday, 9am-5pm on Saturdays and 10am-6pm Sundays and bank holidays.
If you want to amend or have a question about an existing Flex rate booking, give us a call on 0333 003 8101.*
Lines are open 8am-8pm Monday to Saturday and 10am-6pm on Sundays.
*Calls are charged at the national rate.
Give us your feedback using our online form or write to us at: Guest Relations, Oakley House, Oakley Road, Luton, LU4 9QH
If you have a question about a specific hotel, it’s best to get in touch with the hotel direct. You can find contact details for any hotel using the search box below.
Our office address:
Our group registered address:
Whitbread Group Plc
Houghton Hall Business Park
We’re always looking for great people. If you’d like to be part of the Whitbread team, please take a look at our vacancies.