Get in touch

Got a question? You’ll probably find the answer in our FAQsIf you can’t find what you’re looking for, get in touch through the links below.

Want to make a booking?

You’ll find our lowest Saver rates and all our available rooms here at or on our mobile app. Or you can book our Flex rates by phone on 0871 527 9222.*

If you want to make a group booking of five or more rooms, please call us on 0871 527 9253* and we’ll be happy to help.

Lines are open 8am-10pm Monday to Saturday and 9am-10pm on Sundays.

*Calls cost 13p a minute plus any extra charges from your phone operator.

Already have a booking?

If you have a question about an existing Flex rate booking, give us a call on 0333 003 8101. Calls are charged at the national rate.

Contact a hotel

If you have a question about a specific hotel, it’s best to get in touch with the hotel direct. You can find contact details for any hotel using the search box below.

Still need help?

If you need advice or want to discuss an existing Saver rate booking, call us on 0333 003 0025. Our opening hours are 8.30am-5.30pm Monday – Friday and 9am-5pm on Saturdays, Sundays and bank holidays. Calls are charged at the local rate.

Or you can write to us at: Guest Relations, Oakley House, Oakley Road, Luton, LU4 9QH.

Give us your feedback

We’re always looking to improve our service – so let us know your thoughts through the link below.

Anything else?

Our office address:

Premier Inn­­
Central Reservations
Oakley House
Oakley Road

Our group registered address:

Whitbread Group Plc
Whitbread Court
Houghton Hall Business Park
Porz Avenue

Careers at Whitbread

We’re always looking for great people. If you’d like to be part of the Whitbread team, please take a look at our vacancies.