FAQ_make_a_booking_640x100.jpg

Frequently asked questions

How far in advance can I book?

You can make bookings up to 12 months in advance.

What if there are no rooms available at my chosen Premier Inn?

You'll be given an alternative choice of Premier Inn hotels with availability nearby, click on any of the hotels listed for more information or to make a booking.

How do I book a stay for more than 9 nights?

How do I book a stay for more than 9 nights?
Bookings for more than 9 nights cannot be made online.

Please call Central Reservations on 0871 527 9222* to make your booking. Central Reservations are open from 8am – 10pm Monday to Saturday and 9am - 10pm on Sundays.

Have a question about an existing booking? Call us on 0333 003 8101 (calls charged at national rate).

*Calls cost 10p per minute + network extras.

The Premier Inn I want to book has no availability, can I join a waiting list?

Unfortunately as we work on a live system where guests can book rooms online, through our Customer Contact Centre and through the hotel direct, we are unable to offer any form of waiting list.

Why not see if there is an alternative Premier Inn hotel with availability nearby?

I want to make a booking for 1 night but your system only has availability if I select to stay longer, why is that?

The reason you are unable to book for the date(s) required is due to limited availability. A small number of rooms are held for those guests who wish to stay for a longer duration and at present these are the only rooms available.

Why not see if there is an alternative Premier Inn hotel with availability nearby?