Stroud hotel

The staff were very friendly and welcoming, and the accommodation was comfortable. While the building is slightly older, it has a lot of charm and character, and the location is truly beautiful

It's 4.23 am and my husband and myself have not been to sleep yet, there is a fan that has been coming on every half hour since we came to bed around 10pm and it stays on for 20 mins each time. We have spoken to the lady on reception but she doesn't know what it is, will not be booking a Premier Inn ever again.

Check in was good but apart from that, the room was unclean. Dust everywhere. And the room was so hot, made for a very uncomfortable nights sleep

We stayed at the Premier Inn at Stroud for two nights at the end of August. The hotel was easy to find on the outskirts of the town. Parking was free to residents as long as you checked your number plate in at reception. We also requested that the room be ‘made up’ the next morning. I understand that these days, they do not make up your room each day unless you specifically request for this. We were given Room 11 on the Lower Gound Floor. We didn’t realize until the following morning that our room and all the rooms numbered 10 to 14 were at a lower level with very small windows and were extremely dark. You had to have the lights on all the time you were in your room. They looked out to the car park of the pub next door and (I suppose for privacy) they had shrubs growing against the windows. However, anyone outside could still easily see inside if you had the lights on – and you had to have the lights on during the day. I was very disappointed that we were given this dingy room. We had booked many weeks in advance and we were staying for 2 nights. I would have expected that they would give us a better room under such circumstances. It didn’t look like they were fully booked. At least, these rooms should have a warning about the location and offered at a discount. The room itself was fine. Just what you would expect from a Premier Inn. The bathroom was clean although a bit tired and in need of a refurb. One other complaint was that the toilet paper holder in the bathroom was on the opposite wall to the toilet pan. Ridiculous, as many shorter people (like myself) could not reach the toilet paper when you are sat on the loo. Who on earth allowed it to be put there! There was a Brewer’s Fayre next door for breakfast and dinner which was just what you would expect from this chain.

Just spent 3 nights there, was a little concerned from other reviews, but cannot fault our stay, staff very pleasant and helpful, Lord Nelson breakfast staff Clare, evening staff Lauren and Arran could not do enough for you to make your stay what you wanted, a great team.