Southampton City Centre (West Quay) hotel

ta-ratings-img(3540 reviews)
  • Premier Plus rooms
  • Next Evolution Style

In the heart of the city, close to the Port of Southampton and the River Test.

Hotel FacilitiesSee all

Chargeable offsite parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Parking at Premier Inn Southampton City Centre (West Quay) hotel

Our rooms

Standard double

The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, improved connectivity, mood lighting and more.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace and more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

Restaurant

The Social
The Social

Reviews for Premier Inn Southampton City Centre (West Quay) hotel

1-2 of 3,540 reviews

"Little City Break"
Perfect little city break with my other half. Everything was just perfect from first day. There was an issue with hot water on the day but it did not bother us as this was not hotels fault. All staff we have seen were lovely and very friendly. Massive credit to the company. It has been very busy but they all have managed perfectly. Keep up the good job team. Hopefully we will be back again before Christmas :)
"Perfect before a cruise"
We stayed here for 1 night before a cruise and it was perfect! it's in a fantastic location which didn't require us to need a taxi to the terminal the following morning. We booked a Premium Plus room and it was great. A nice large bed, seating area and the bathroom was very nice too. Shame there was no bath tub but for 1 night I don't mind! We will deffo stay here again before our next cruise.
"Disappointing Hotel"
Do not stay here! Hotel rooms are not adequate. There is no closet, no refrigerator and no chair/couch other than table chairs. There is a huge space where a chair/couch can go, but it is empty. The room is basic. When I stayed, the hotel had NO hot water and we’re not apologetic for it. Didn’t even offer free breakfast for the lack of hot water.
"Lovely stay with family"
Perfect location and perfect stay! We stayed pre -cruise with my family and all I can say is WOW! From the minute you walk in everything looks so modern and clean. Yes - parking charges are now £15.00 for multi-storey car park but it isn't hotels fault and being in a heart of city centre what else can you expect?! This didn't bother us at all. All team that we spoke to were friendly and really professional so I would fully recommend this hotel to anyone! We surely be back next year.
"Fabulous Experience"
Stayed overnight before joining our cruise. Room very clean & comfortable. We purchased the meal deal to make life easier. Was served by Elle....what a complete & utter star she was!! Very friendly, brilliant rapport and just a bubbly character. Could not have asked for any better. Beautiful young lady. Upon Breakfast we were looked after by "Elles mum" who was just as attentive, we can see where Elles Character comes from. Thank you very much ladies for looking after us and making our stay that little bit brighter & enjoyable. ❤️

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Southampton City Centre (West Quay) FAQs

Hotel contact information

Phone: 0333 321 9233