Nottingham City Centre (Goldsmith Street) hotel

Premier Inn on Goldsmith Street in Nottingham has a good central location just like the other Premier Inn. Everything is within ten to fifteen min walk. The view from room number 240 is however uncomparable to a nice view in the other Premier Inn we stayed in September 2025. Atmosphere is pleasant, our room was clean. I missed a coffee machine in our room which the other Premier Inn room was equipped with. We loved staying in this Premier Inn thanks to wonderful staff Ray & Jake who were there upon our arrival. Ray&Jake took excellent care of us from sorting our paperwork (adding additional info on our invoice) to serving us late in the evening ( shortly before midnight) to serving us delicious breakfast in the morning. They were working constantly.

The room smelled of raw marinated meat which made us all feel sick. No idea where the smell came from as the corridors and outside of the room didn’t smell. Reception weren’t interested when I raised this with them. Rooms are ok, bed was a little uncomfortable and was sinking at the head end. There’s no a/c so room was a little stuffy but a fan was provided. Staff were friendly. I’ve stayed here before but had a better experience last time.

I was greeted on arrival by Ruby and Nicola, Nicola volunteered to take my luggage to my room and Ruby informed me how busy the chef was but he had sorted my meal, which I had pre-ordered, and would do it for the time I had requested. Ruby also offered to bring a tray to my room. On arrival to my usual room 110, there were two notes from reception staff and the house keeping team welcoming me back, and John had put the extra touches to my room, cosy chair and table at the foot of my bed, which were very much appreciated. My meal, cooked by Lex', Crispy chicken goujons & Bean & sweet potato shakshuka was lovely after a nine hour coach journey, greatly appreciated having it brought to my room. Whilst at the hotel I decided to do a surprise visit to Crete, where my daughter and family had gone on holiday, so changed my second part of my Nottingham stay at Goldsmith Street from 14th-17th to 18th-20th August. Ram's the manager, offered me the chance to leave some of my belonging at the hotel, which meant I did not need to take everything and saved me booking Hold luggage for the Crete journey. On my return flight from Crete I suffered a severe Asthma attach and was quite poorly. I would like to express my thanks to Hannah & Eli for their care, help and support on my return to the hotel & Reece who arrived on shift a bit later. Hannah went above and beyond with offering to take me to the emergency department, thankfully this was not needed, she also came to my room on two occasions to check how I was and to bring jugs of water so I could keep hydrated and hot food. I would like to thank all the following staff: Front of House; Nicola, Ruby, Trinity, Jake, Reece, Ray, Sonia, Eli, Hannah, Shannon, Sophia, Tina (only seen once this time but you gave a very warm smile and greeting on seeing me), Chefs; Adam, Lex, little Dan (thank you for going above and beyond when you stayed cooking later than usual for my Nandaughter & I when she arrived after work, the ribs were wonderful, thanks), Casey, Richard, John (Mr fix it), House Keeping; Pat, Sam, Kerry, Hazna (you always say hello & give a warm welcome), Sue (sorry you are moving to a different Premier Inn, their gain, I wish you all the best & will be sure to let you know when I am at Goldsmith Street so you can come & catch up with me), finally Rams, for making my stay with my purple family a very memorable occasion. It was good to see you to Eddy, thanks for asking how I was and letting me know you were pleased to see me too! I will soon be back, already booked, October, November and Christmas to New year! Advice for the future:- Keep Smiling! There are 86,000 seconds in a day, use some to pass on a smile - hopefully you will get a smile in return!

DO NOT STAY AT THIS HOTEL IF THE WEATHER IS EVEN A LITTLE WARM!! Me and my partner stayed last month (August 2026) on what happened to be a very hot day (30 degrees). When we arrived at the hotel to check in we were asked if anyone had contacted us to let us know that the hotel doesn’t have any air con. We hadn’t been contacted and this visibly frustrated the hotel staff that it hadn’t happened. We were informed that there was a high speed desk fan in the room. When we entered our room it was absolutely diabolical! We turned on the fan but all it did was blow the hot air around the room! When we headed out the outside temp was 28 degrees and felt cooler than the room. The fan was too noisy to sleep with it on and the room was still far too hot. We didn’t get any sleep at all and left at 6.30am as we couldn’t bare to be in the room any longer. Premier inns website does say 360 degree high speed fan on the hotels facilities (see attached picture) but nowhere does it state that this instead of air con and nowhere does it state that air con is not available. Premier inn don’t care at all and their reply to the complaint was basically tough luck, deal with it. I would strongly urge anyone looking at this hotel to absolutely disregard it

Situated right next to the trams it is perfect for going to the train station (assuming they are working) The hotel is dated it does need some tlc but it's usually clean and the same as all others. It doesn't have air con but you can ask for extra fans if needed. The only thing that let it down for us was the bedside usb sockets didn't work in both rooms on two seperate visits. Shouldn't have to bring battery packs and extension wires just to charge devices. Teen was not happy as she couldn't use and charge her phone at bedtime.