London Waterloo (Westminster Bridge) hotel

ta-ratings-img(5803 reviews)

    Close to the South Bank, the London Eye and Waterloo station

    Hotel FacilitiesSee all

    Chargeable offsite parking

    Rooms with a view

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Surrounding area at Premier Inn London Waterloo (Westminster Bridge) hotel
    Reception at Premier Inn London Waterloo (Westminster Bridge) hotel

    Parking at Premier Inn London Waterloo (Westminster Bridge) hotel

    Our rooms

    Standard double

    A super-comfy bed, powerful shower and blackout curtains - our double rooms have everything you'll need for a great night's sleep.

    Free Wi-Fi

    Tea & coffee facilities

    Powerful shower

    Desk

    Vanity area

    See all facilities

    Standard double with a view

    A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

    Free Wi-Fi

    Tea & coffee facilities

    Powerful shower

    Desk

    Vanity area

    Restaurant

    Thyme Bar & Grill
    Breakfast

    Reviews for Premier Inn London Waterloo (Westminster Bridge) hotel

    1-2 of 5,803 reviews

    "Serious violation of security and privacy by staff with no explanation or apology"
    To anyone who is looking at booking a stay at the Premier Inn, York Road, Waterloo, I would seriously advise against it. Our stay was ruined by a member of staff who entered our room at 11pm at night without knocking, while we were sleeping. He said nothing and left immediately. This was a disgusting violation of our security and privacy and made us feel very unsafe. We approached him shortly after on the night in question and his reason was that he was checking if we were there. This is not on! Despite laying a formal complaint followed by many contact attempts by us and our travel agent, including calling from NZ, we have not had any sort of reasonable response from the Premier Inn team, except to hide behind 'security questions' and advise that they cannot proceed. Once we involved our travel agent, they refused to deal with us but told our travel agent they were working with us. We feel like we have been treated very badly both at the hotel and by the client experience team and now are being lied to. Basically, stay somewhere else folks.
    "Family weekend"
    Easy check-in. The reception staff were really helpful and friendly. The room was very comfortable. The third floor has some lovely original features and old photos of the hospital it was in the past. Extra comfy bed and very clean. Breakfast was superb. The restaurant staff were very professional. Fantastic location. I definitely recommend this hotel. All staff were exceptional. We loved it there.
    "Thank you!"
    So thankful to @premierinn Waterloo London for giving us such a memorable experience. The rooms were comfy, the atmosphere was warm, and the whole stay felt amazing. The location is more than perfect! A special thank you to Raluca – your birthday surprise for our daughter was the sweetest gesture and made her day so special.
    "Great stay in Central London"
    Great hotel in Central London. The room was clean, the food delicious and the service excellent. Sazzad in the restaurant and Juanito on reception were particularly kind.
    "A pleasant experience"
    A very good hotel, very clean and good service. I travel a lot for business and I am allergic to dust but this hotel was a pleasant experience and I felt like home. I recommend it!

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    London Waterloo (Westminster Bridge) FAQs

    Hotel contact information

    Phone: 0333 321 9302