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Based on 1,171 traveller reviews
Based on 1,843 surveys
Our Guest Recommend survey is your chance to have your say about a Premier Inn stay. It's your opportunity to rate us on important things like room quality, service, food and value for money. You can also let us know if there's something you'd like us to improve or change.
Any guest that books online and opts into receiving emails from us may be sent our Guest Recommend survey. And we really do listen to you, as a result of guests' comments our hotels now have Freeview in the bedrooms and improved bathroom lighting. So next time you see our Guest Recommend survey appear in your inbox, why not take a minute to have your say?
T: 0871 527 8668*
F: 0871 527 8669
*Calls cost 10p per minute + network extras
Thriller, mystery or romance? With the Earls Court and Olympia Exhibition Centres on your doorstep and the must-see museums just minutes away, we promise a fairytale city break.
Follow in the footsteps of Hitchcock and Agatha Christie and explore the beautiful streets (and stylish shops) of Kensington. See dinosaurs and experience earthquakes at the Natural History and Science Museums. Stroll to the latest show or cheer on your team at Chelsea's Stamford Bridge Stadium. And, with our friendly team, spacious rooms and extra-comfy beds, you can be sure of a winning night's sleep.
Calls are charged at 10 pence per minute + network extras.
Premier Inn lines are open 24 hours a day, 7 days a week.
The Customer Contact Centre is open 8am to 10pm Mon - Sat & 9am to 10pm on Sun.
Tel: 0871 527 9222
Details marked with an asterisk * must be completed.
If you book a Premier Saver room and pay with a credit card you will be charged £2 to process your payment. There is no charge for debit cards. CL
* Premier Offers terms and conditions
Advertised rates are room only inclusive of VAT. Bookings must be made online at PremierInn.com. Premier Saver is available for stays at selected Premier Inns only and is subject to availability.
No amendments or refunds can be made. At sites where pre payment is accepted, payment for Premier Saver bookings will be taken at the time of booking.
A £2 processing fee (€2 applies to bookings made at Premier Inn Dublin Airport) will be applied if you pay for your Premier Saver by credit card; there is no charge for payments made with debit cards.