London Greenwich hotel

My partner and I stayed here for a week and I wanted to leave the second day there, but we had already paid. The room we were staying in had significant stains in the carpet, including one that seemed to be a blood stain. The breakfast was appalling. We paid over thirty pounds for breakfast for two just to not be able to eat anything. The juices were empty, the food was sparse, what food was available was burnt, soggy, or stale at 8am. There were flies swarming the buffet, I don’t believe it is even up to health code. The wifi was dodgey. We paid extra money each day for the ultimate wifi, what a scam. The wifi was inconsistent, so much so every time I opened my phone it was disconnected. Peter was an absolute delight, the only thing enjoyable about our stay was his impeccable customer service. The rest of the staff was quite rude and dismissive with any request we had. I didn’t get their names because conveniently their badges were hidden. We requested cleanings of the room multiple time even at specific times, we only got one cleaning and was three hour past the time we specifically requested. For the price we paid I was expecting a clean room and basic service I know I was booked at a five star establishment but this was worse than that of a hostel. Price gauging is a polite way to say what happened here. We had no access to a fridge even though in my booking it said we would. When we asked staff we were dismissed. I was told we couldn’t get a glass of water and the lady even waved her arms rudely at me from the bar making me come to her when requesting a cup of ice… They couldn’t be bothered and shouldn’t be in customer service. Save your money and book elsewhere the only good thing here is the air con and Peter.

Good sized family room. Clean and quiet. Parking convenient next door. Handy for visiting Cutty Sark and Greenwich pier.

Good value for money in London. Room was clean and beds comfortable. Breakfast was good and the pizza we had in our room was tasty. Very accessible to Greenwich sights plus where we were going ie Tower Bridge, Tower of London, Horizon 22.

Great service All staff were very nice and helpful especially Nicholas, very helpful with trip to London. My room was comfy and relaxing and kept spotless Will definitely go there again

We recently stayed for two nights at the Premier Inn Greenwich. Having had a poor experience on a previous visit, we were a little hesitant to return. This time was completely different. Peter at reception was excellent. He was friendly, professional and very accommodating. He made sure we had a room without an adjoining door, which made a huge difference. We were able to enjoy a quiet, comfortable stay without being disturbed by noise from the next room. Thanks to Peter, our experience was much more enjoyable and we will be happy to return.