
06 Sep 2026
Lanchester M
London, United Kingdom
"Pleasant"
Easy check in. Nice polite staff comfortable beds. Good breakfast
Rashid welcomed us at breakfast. Very polite

06 Sep 2026
Michelle C
Falmouth, United Kingdom
"Dirty furnace"
Stayed in many Premier Inns and been happy but had a terrible stay due to broken air conditioning which I was not informed of before paying £180 for the room- also rooms tired , dirty, a dirty fan put in the room. I needed a sanitary towel during stay but their ‘essentials’ machine was switched off/ broken. The staff on reception were lovely and very helpful but still unable to help. Basics for stay not right. Woke up multiple times. Mattress sagging and worn out. Carpets old and bathroom needs replacing.

05 Sep 2026
Man1cmom
West Midlands, United Kingdom
"Only thing good is location."
The only reason this gets a star is for the friendly lady who checked us in, and its convenient location. However, not even this would mean I return or recommend this hotel.
The exterior looks scruffy. Reception is scruffy. Our room, you guessed it.
Bed linen smelt, I thought of urine.
Room in sept was like a furnace. No air con-like errrrr. One poxy fan. That hot we had to open windows which in turn meant, as we were on the front, an extremely noisy night. Think sleeping (trying to) next to silverstone race track accompanied by frequent emergency service vehicles and really really loud revellers until past the early hours.
So, if the lack of sleep in a smelly bed wasn’t enough, time for a refreshing shower to wake us up in the morn. Nope.
Broken shower that wouldn’t turn off, the Thames is certainly now a little drier. The shower head was caked in orange scum. The toilet blocked and would not flush and then the hair dryer started smoking. Just shocking.
The furniture in the room was beyond dated and the door in the bathroom looked like to had mould on it.
This is a premier inn in 2026. Come on. Prices continue to rise and this is just no where near premier inn standard.
Reported to reception (young lady, couldn’t care less.
All I can say is don’t waste your money.

05 Sep 2026
"Satisfied service Review ."
I experienced a fulfilled service from Mr.Rashid . He was great and very helpful. I give him 5 star . Thank you Rashid for your great hospitality.

05 Sep 2026
"Lovely atmosphere"
I had a really pleasant time at this hotel. The staff members, especially Rashid, were very helpful.
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