
19 Aug 2026
"A nice hotel"
The hotel room was very clean and smelled clean when we walked in,so thank you to the housekeepers! We paid early check in but unfortunately it wasn’t ready so we had to wait 2 hours to get into the room,after travelling over night it wasn’t really what we needed that was really the only downside we had,the breakfast which was lovely and I liked having the options,a can of coke was a bit expensive at almost £4!! We had a good stay thankyou Bob and the team!!

15 Aug 2026
"Absolutely appalling hotel"
Absolutely appalling. Rooms were 28° when we arrived, when went to complain we were told that there was nothing we could do about it. The room had 2 fans in which just blew hot air around the room. We were visiting with 2 of our grandchildren with autism and we explained that our grandaughter would not cope with the heat and could we either have another room or move to a different hotel (despie having a sticker in the window saying that they support people with disabilities. After playing with his phone for a couple of minutes the manager of the hotel said the nearest hotel was Glasgow which after 5 hours traveling with 2 children with additional needs was not an option. We asked if we could eat in the restaurant and was told we couldn't book a party of 7 as there was only one chef and we would have to go in as a party of 4 and a party of 3, 15 minutes apart. There was no baby changing facilities and were told to go back to our room to change our grandaughter. We opted to walk elsewhere to get food. On arrival one of our grandchildren went under the bed to find a packet of opened peanuts and a child's car. There was a notice in reception saying that if water was required ask at reception for bottled water. We were told they had no water and to use the vending machine which cost us £2.75 a bottle, we had no choice but to purchase this as there were no glasses in the room to poor ourselves a glass of tap water. All in all a place to definitely stay clear of. A real disappointment to an otherwise great holiday.

12 Aug 2026
"Great hotel"
Great hotel staff amazing rooms spotless and great location for a wedding we were going to the restaurant staff were great and food delicious

11 Aug 2026
"Nice but could do better"
Hotel is in need of some cosmetic improvement. The available staff were lovely but it is short-staffed. The breakfast was cold on Saturday morning. The evening meal was hot and tasty and the meal deal is good value.

09 Aug 2026
Ilene C
Falkirk, United Kingdom
"Stuffy bedroom"
Bedroom stuffy and smelly. In need of deep clean
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