Cardiff North hotel

ta-ratings-img(1928 reviews)
  • Premier Plus rooms

Great value for money with good links to Cardiff city centre, the Principality Stadium and Cardiff Castle

Hotel FacilitiesSee all

Free parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn Cardiff North hotel

Free on-site parking is available at this hotel including 2 disabled parking bays, 8 van parking bays & 6 parking bays for coaches and lorries. No height restrictions in place. Please note to register your vehicle with reception upon arrival. 

Our rooms

Standard double

A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

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Restaurant

The Social
The Social

Open 24 hours a day, The Social is a place for everyone to hang out in style. Whether you’re looking for a proper get-up-and-go breakfast, a leisurely lunch, pre-night out drinks or you need to grab a quiet spot for a meeting or work call, we’ve got you covered. Think free Wi-Fi, a team available 24/7 and a super central city location – there’s no better place to chill out! The Social has a menu to match whenever hunger strikes (not forgetting the little ones too) with food and drink on offer throughout the day. You’ll even be sorted late into the evening with our late night, light bites menu. There’s also a bar full of lip-smacking drinks with amazing offers like 2 for 1 on cocktails available all day! Checking in has been made even easier too. When you arrive for your hotel stay, simply scan your QR code at a check-in kiosk, pay using your payment card if you haven’t already pre-paid online and pick up your room key. No faff – it’s as simple as that.

Reviews for Premier Inn Cardiff North hotel

1-2 of 1,928 reviews

"Terrible Experience at Premier Inn Cardiff North hotel"
Terrible Experience at Premier Inn Cardiff North hotel- hotel Disrespectful Staff and Zero Customer Care I had the absolute worst stay at this hotel, and I can't believe a supposedly reputable brand would allow such unprofessionalism. We simply went to grab some milk from the hotel's supply for our coffee in the room – basic hospitality, right? There was NONE available. We politely approached the staff, and over the course of about 40 minutes, we had to explain our request to THREE different employees, each time being told to "just wait" with no sense of urgency or help. My child specifically wanted the hotel's milk (which isn't even available for purchase at the shop), and it was heartbreaking to see them disappointed. Finally, one staff member who introduced herself as the "supervisor" claimed they were too busy. When I requested her to at least have it delivered to our room, she flat-out refused, saying they "don't have the staff for that." Then, with outright rudeness, she told me that if I had a problem, I should just "cancel the room." I was mortified standing there with my child, feeling utterly humiliated and disrespected. Ultimately, without the milk, embarrassed in front of my child, I angrily returned to my room. I never expected a brand like this to promote such an irresponsible person to a leadership role – it's a disgrace. The core issue here isn't just the lack of milk; it's the blatant disrespect and complete disregard for customer expectations. Basic service? Forget it. I will NEVER return, and I'll be switching to hotels from other chains next time. I've already shared this nightmare experience with all my friends and family – stay away if you value dignity and decent treatment! 1/5 stars – you've lost a loyal customer forever.
"A very enjoyable mini break at this hotel"
Nice clean room. Friendly staff very nice breakfast. Staff did seem a little bit disorganised in the evening but wasn't a major issue for us.
"Comfortable and very close to shopping centre, 4 min walk to Queen street station to catch train to Cardiff Central stat"
Really liked the interior at reception and bar very bright and colourful. Bed was very comfortable room spacious and clean. We did not order cocktails as from a pre made bottle not made up by bar staff good selection of beers. Breakfast was lovely great variety and lovely chef made me up a delicious porridge. Staff member at check in very helpful.
"Frustrating Check In"
Electronic self check in was awful not just for me but for other guests as well. In the end after several attempts we had to resort to manual intervention. Don't bother using them they are frustrating 😤 Otherwise the visit was OK 👍
"Spot on"
Great for a short trip to Cardiff. Once inside it looks very classy (see bar photo). Room was comfortable but had a slightly damp smell on arrival which was solved when we put the heater on. Staff were polite and attentive at breakfast, despite not seeing them on arrival due to terminal style check in. Breakfast was spot on in terms of quality, taste and range. Would definitely go again

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Hotel description

Whether you're staying on a business trip or a mini-break, our Premier Inn Cardiff North hotel is ideal for getting the most out of the city. It's set on a key local bus route, meaning shopping and sightseeing in Cardiff couldn't be easier. Go bargain-hunting at the St David's Centre, catch a game at the Principality Stadium, or get a taste of the city's history at Cardiff Castle. There's plenty of golf clubs nearby for sports fans to enjoy, plus laid-back local attractions like Cardiff Bay to explore. Back at the hotel you can look forward to a tasty meal in our Thyme restaurant, before enjoying a great night's sleep on a super-comfy bed.

Hotel contact information

Phone: 0333 777 3984

Calls to our UK hotels cost no more than calls to standard 01 or 02 numbers and are usually included in landline or mobile call packages. The same applies to calls to our hotels in the Republic of Ireland.